Helicopter Maintenance Analyst

Wichita, KS USA • Wichita, KS

5d • Hybrid

About The Position

CAMP Systems is a global leader in aircraft compliance and health management for the business aviation industry. With a significant presence supporting over 20,000 aircraft and 33,000 engines, and strong partnerships with maintenance facilities and parts suppliers, CAMP Systems is at the forefront of aviation technology. Founded in 1968, the company has grown to over 1,600 employees across 14 global locations, driven by a passion for innovation and excellence. Their mission is to connect the aviation industry through smart technology to enhance flight safety and efficiency, delivering exceptional customer experiences. CAMP Systems values customer obsession, trust, ownership, teamwork, curiosity, and bold innovation. This role is for a detail-oriented Helicopter Maintenance Analyst with a passion for customer service, joining the Helicopter Team. The position reports to the Helicopter Lead and involves collaboration with Operations and Customer Service teams, focusing on executing CAMP key processes and interacting with customers via phone and email.

Requirements

• 2+ years of experience in a relevant technical field, industry or business, with knowledge of aviation maintenance or manufacturing.
• Demonstrated experience inspecting, maintaining, repairing, or supporting helicopter airframes, engines, systems, and/or components.
• Experience with helicopter operators, military aviation units, MROs, OEMs, or maintenance tracking processes, including work with manufacturers such as Bell, Sikorsky, Airbus Helicopters, Leonardo, Robinson, Safran, Pratt & Whitney, or GE Aerospace.
• BS or equivalent degree; A&P license or equivalent.
• Familiarity with US and European regulations – FAR 43, 91, 125, 135, and 145; and EASA CR (EU) No 1321/2014, Part M, OTARs.
• Ability to interpret and understand technical documents, such as AMM, MPD, IPC, Engineering Diagrams, ADs, and SBs.
• Ability to manage complex projects; manage multiple tasks simultaneously and adjust priorities as needed in order to meet deadlines.
• Organized, detail-oriented, structured thinking and execution.
• High level of independent judgment and proactivity.
• Self-motivation, entrepreneurialism, high energy, and the ability to successfully function in a high-demand, performance-driven environment.
• Ability to communicate effectively to all audiences in a manner that is clear, logical, and consistent.
• Ability to reconcile multiple variables in decision making; identify problems, perform root cause analysis, investigate information, perform impact analysis, and formulate and execute plans to develop solutions.

Nice To Haves

• Ability and willingness to learn and apply other national airworthiness regulations is a plus.

Responsibilities

• Liaise with the Aircraft Maintenance Program team, data support teams, operators, and necessary agencies and authorities.
• Perform CAMP and customer supplied (non-CAMP) MIP implementation, audit and optimization activities within CAMP’s maintenance tracking application based on thorough understanding and evaluation of OEM manuals (IPC, AMM, MPD, WDM, CMM, TSM, SRM, FIM, etc.), regulatory requirements (FAA, EASA, BCAA, etc.), and helicopter configuration.
• Utilize MSG analysis to correctly determine applicability and effectiveness of tasks, programs, intervals and packaging.
• Evaluate and implement Airworthiness Directives (ADs), Service Bulletins (SBs), Service Letters (SLs), and other notifications of in-service issues.
• Support aircraft airworthiness and maintenance visit planning activities and analysis of technical resources (ICA, MRBR, STC, AWL, LLP, etc.).
• Utilize and develop standards, processes, procedures and documentation to support quality and service goals.
• Coordinate with internal team members, as necessary to ensure that customer service levels are being met and customer issues are addressed.
• Monitor overall customer support performance and satisfaction; propose and implement action plans with relevant stakeholders to improve and/or sustain service levels.
• Serve as support for various projects, training efforts, and/or analyst activities that will drive efficiencies, operational scale, and technology/process enhancements.
• Perform additional analyst level duties in support of operations workload requirements.
• Fulfill additional operational requirements as required.

Benefits

• Culture where ideas matter, impact is real, and growth is supported.
• Opportunity to be part of a team reimagining the future of aviation.
• Commitment to creating a diverse environment.
• Affirmative action and equal opportunity employer – vets/disabled.
• Commitment to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree