HEDIS and STAR Product Owner
About The Position
The Infosys Healthcare unit develops AI-driven solutions to simplify healthcare complexities, create connected ecosystems, optimize operations, and improve patient experiences and outcomes. The HEDIS and STAR Product Owner role is assigned the job role of Product Project Lead 2 and supports client-aligned healthcare quality projects and product delivery. The position defines project scope, goals, and deliverables in collaboration with internal and client stakeholders; manages the product lifecycle and translates business needs into technical requirements; and shapes product roadmaps while coordinating development, quality assurance, resources, schedules, delivery, and deployment. It monitors project performance, estimates, actuals, risks, and change requests, and supports resource planning, proposals, and team performance appraisals. The role also maintains relationships with mid-level and senior client stakeholders and communicates sprint plans and project progress. The successful candidate brings expertise in Medicare Advantage Stars, HEDIS, healthcare quality, risk adjustment, and quality improvement, along with the ability to analyze complex data and present results and recommendations to senior leaders. A bachelor’s degree or foreign equivalent is required, though three years of progressive specialty experience may be considered in lieu of each year of education. The position may require relocation and/or travel. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys states it cannot provide sponsorship for this role.
Requirements
- Experience supporting Medicare Advantage Stars, HEDIS, quality improvement, population health, or healthcare quality programs.
- Experience with SQL.
- Proficient ICD-10-CM coding knowledge.
- Comprehensive understanding of HCC recapture, suspecting, and provider outreach initiatives.
- Familiarity with CMS risk adjustment regulations and guidance.
- Strong knowledge of CMS Medicare Advantage Star Ratings methodology, HEDIS measures, NCQA standards, and healthcare quality reporting.
- Extensive experience developing and executing quality improvement and performance management strategies.
- Strong understanding of Medicare Advantage operations, quality governance, regulatory requirements, and healthcare analytics.
- Ability to analyze complex data sets and translate findings into actionable business recommendations.
- Experience presenting quality performance results and strategic recommendations to senior leadership and executive stakeholders.
- Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive experience in the specialty may be considered in lieu of each year of education.
- Authorization to work in the United States for any employer without employer-based visa sponsorship.
Nice To Haves
- Clinical background, preferably as a registered nurse (RN).
- Advanced project management and execution skills.
- Excellent communication, presentation, and interpersonal skills.
Responsibilities
- Define project scope, goals, and deliverables in collaboration with internal and client stakeholders.
- Monitor project performance reports to track progress, challenges, and outcomes.
- Build and maintain relationships with mid-level and senior client stakeholders and provide updates on sprint planning and project progress.
- Manage the product lifecycle by translating business needs into technical requirements, defining the product roadmap, driving development and quality assurance, aligning resources and schedules, and ensuring delivery and deployment of scalable solutions.
- Identify project risks and issues, implement mitigation strategies, and work with quality assurance teams to integrate quality planning into project activities.
- Develop project estimates based on scope, approach, and milestones, and manage change requests.
- Monitor estimates versus actuals and oversee project resource allocation and management, including personnel, technology, and budget.
- Assist in preparing technical and commercial proposals for upcoming client engagements.
- Develop resource plans and define role requirements to anticipate future project needs and address potential shortages.
- Conduct performance appraisals for team members.
- Apply strategic thinking, problem-solving, project economics, and delivery expertise to client-aligned projects.
- Foster team performance and growth and contribute to a culture of learning and innovation.
- Analyze complex data sets and translate findings into actionable business recommendations.
- Present quality performance results and strategic recommendations to senior leadership and executive stakeholders.
Benefits
- Medical, dental, vision, and life insurance.
- Long-term and short-term disability coverage.
- Health and dependent care reimbursement accounts.
- Accident, critical illness, hospital indemnity, and legal insurance.
- 401(k) plan and contributions dependent on salary level.
- Paid holidays and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
