HEDIS Admin Support - Temporary - Remote

UPMC • Pittsburgh, PA

1d • Remote

About The Position

UPMC Health Plan is hiring a temporary HEDIS Admin Support employee to support the Quality Improvement Department. The role is remote and scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. The assignment runs through April 2027, at a set rate of $19 per hour.

The successful candidate provides administrative support by communicating with providers, gathering documentation, sending electronic faxes, and recording interactions in web-based software. The position also supports department personnel with general office duties. Preference is given to candidates with prior experience working within this team.

Requirements

• Must be legally authorized to work in the United States without requiring employment visa sponsorship now or in the future; UPMC does not participate in STEM OPT.
• Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
• Typing skills and working knowledge of word processing, electronic mail and calendars, spreadsheets, and web-based software.
• Ability to learn and effectively use various software programs.
• General knowledge of and experience with office equipment such as copiers, multi-line phone systems, fax machines, and paging systems.

Nice To Haves

• High school diploma is strongly preferred.
• Post-secondary education is preferred.
• One year of administrative support work experience is highly preferred.
• Prior experience working within the HEDIS team is preferred.

Responsibilities

• Conduct outbound calls to gather documentation from providers.
• Send electronic faxes to providers.
• Answer incoming inquiries from UPMC Health Plan providers.
• Provide proactive and responsive customer service to UPMC Health Plan customers.
• Use Microsoft Office products, including Word, Excel, and Outlook, and web-based software on a daily basis.
• Support department personnel with duties such as answering phones, taking messages, filing, and faxing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed