Heavy Truck/Trailer Appraiser

Federated Mutual Insurance Company

32d • Remote

About The Position

At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own. Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our core principles and values. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.
What Will You Do?
As a Heavy Truck/Trailer Appraiser, you will investigate, evaluate, negotiate and resolve claims in a fair, prompt and equitable manner. You are a source of knowledge in auto and material damage with a focus on heavy trucks and trailers. When faced with the destructive aftermath of an accident, you help clients through the claims process. Federated provides a defined training program to teach you the fundamentals of commercial claims and prepare you to serve clients.
This is a remote/home-based position that will require travel by car and/or plane frequently. Roughly 50% of your time will be spend traveling. Frequent overnight travel and occasional multi-night travel included.

Requirements

• Prefer industry experience with heavy trucks & trailers with an interest in deepening industry and estimating knowledge
• Prefer two years’ automotive body experience or vocational training in related field, demonstrating basic understanding of automobile body parts or a four year degree
• Must demonstrate the ability to proficiently and effectively manage assigned claims with minimum work direction. Prefer two years customer service experience
• Strong analytical, computer and time management skills
• Excellent written and verbal communication skills
• Valid driver’s license and acceptable driving record
• Travel by car and/or plane frequently, including overnight and occasional multi-night travel
• Work indoors and outdoors with exposure to noise, heat and/or cold
• Occasionally adjust work schedule and/or work extra hours including evenings and weekends.
• Must have physical mobility, vision, and hearing necessary to traverse and evaluate claims damage

Responsibilities

• Evaluates claims, determines validity of coverage, and conducts investigation. Determines extent of damage through inspection of heavy trucks, trailers and other equipment. Prepares written estimate of repair costs and/or conducts an investigation to determine actual cash value.
• Negotiates directly with clients and third parties. Obtains and evaluates written and recorded salvage bids in total loss cases. Photographs damaged property as necessary to reflect the scope of the damage and the identity of the damaged property.
• Documents all investigations conducted and action taken to provide a complete, accurate, and self-sustaining record for future reference.
• Keeps technical manuals and electronic reference materials updated. Maintains knowledge of industry developments, repair techniques, and procedures.
• Plans and schedules work itinerary to make the most effective use of travel time.

Benefits

• We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level