Heavy Truck/Trailer Appraiser

Federated Mutual Insurance Company•Remote,

155d•$70,200 - $85,800•Remote

About The Position

As a Heavy Truck/Trailer Appraiser, you will investigate, evaluate, negotiate and resolve claims in a fair, prompt and equitable manner. You are a source of knowledge in auto and material damage with a focus on heavy trucks and trailers. When faced with the destructive aftermath of an accident, you help clients through the claims process. Federated provides a defined training program to teach you the fundamentals of commercial claims and prepare you to serve clients. This is a remote/home-based position that will require travel by car and/or plane frequently. Roughly 50% of your time will be spend traveling. Frequent overnight travel and occasional multi-night travel included.

Requirements

Must demonstrate the ability to proficiently and effectively manage assigned claims with minimum work direction.
Strong analytical, computer and time management skills
Excellent written and verbal communication skills
Valid driver’s license and acceptable driving record

Nice To Haves

Prefer industry experience with heavy trucks & trailers with an interest in deepening industry and estimating knowledge
Prefer two years’ automotive body experience or vocational training in related field, demonstrating basic understanding of automobile body parts or a four year degree
Prefer two years customer service experience

Responsibilities

Evaluates claims, determines validity of coverage, and conducts investigation.
Determines extent of damage through inspection of heavy trucks, trailers and other equipment.
Prepares written estimate of repair costs and/or conducts an investigation to determine actual cash value.
Negotiates directly with clients and third parties.
Obtains and evaluates written and recorded salvage bids in total loss cases.
Photographs damaged property as necessary to reflect the scope of the damage and the identity of the damaged property.
Documents all investigations conducted and action taken to provide a complete, accurate, and self-sustaining record for future reference.
Keeps technical manuals and electronic reference materials updated.
Maintains knowledge of industry developments, repair techniques, and procedures.
Plans and schedules work itinerary to make the most effective use of travel time.