Heavy Rentals Maintenance Manager

HOLT Group • San Antonio, TX

69d • Onsite

About The Position

The Heavy Rental Maintenance Manager is responsible for leading the growth and development of Rental Fleet On and Off Yard repair and maintenance capabilities. This service team is responsible for the maximization of Heavy Rental fleet rental revenue by providing customers with equipment ready for duty, ensuring positive customer rental repair experience, while minimizing maintenance and repair expense. The Manager hires, trains, and leads the Rental Fleet Supervisors who lead the on Yard Maintenance teams. This position will also create and manage the process that results in an exceptional Off Yard customer repair experience. Development and management of the Off Yard customer experience will require collaboration, organizational structure design to achieve desired outcomes, and customer interaction.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Requirements

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Interpersonal skills sufficient to engage with customers, vendors, own staff, and corporate executives to exchange information, influence and persuade
• Judgment and decision making skills to consider relative costs and benefits of potential actions, and the ability to determine the appropriate course of action
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Computer knowledge and/or experience including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Valid driver’s license required

Nice To Haves

• Bachelor’s degree in Business Management, or related field preferred

Responsibilities

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission
• Hires, develops, evaluates, and promotes effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
• Responsible for developing leaders and their subordinates’ technical and leadership skills
• Ensures the rental fleet maintenance and repair activities are meeting company objectives for maintenance and repair costs and customer experience
• Collaborates with internal and external resources to create and deliver a responsive and effective Off Yard Maintenance and Repair customer experience
• Regularly visits branches to coach team and achieve the goals of the Heavy Rental Fleet
• Ensures team commitment to safety policies, procedures, and standards
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED