Heavy Equipment Field Mechanic Helper

Empire Southwest•Mesa, AZ

1d•Hybrid

About The Position

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world. We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California. Join our team today!

Requirements

At least six months of related experience in a similar role and environment.
Ability to speak, read, write, and comprehend English.
Keep safety as a priority in the work environment.
Ability to successfully complete a skills assessment. (eTRAIN test)
Valid driver’s license.
Excellent client service skills.
Own and maintain required personal tools.
Proof of high school diploma or General Education Degree (GED).
Current driver’s license.
Must be able to communicate (speak, read, comprehend, write) in English.

Nice To Haves

At least one-year heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Vocational school Degree-Diesel

Responsibilities

Load, unload, move, maintain, receive, and ship machines and equipment.
Maintain yard, storage, and adjacent areas.
Maintain equipment as needed.
Perform minor equipment repair as needed.
Operates forklifts and cranes to load, unload and move materials, components and equipment from trucks, rail cars and storage areas.
Assists customers, vendors and truck drivers delivering or picking up equipment.
Greets people courteously and without delay, determine their needs and provide help within 5 minutes of their arrival.
Inspects each machine and notes any damage before the machine is moved.
Takes pictures of questionable machine damage and reports immediately.
Ensures all loads are properly prepared, loaded and secured to avoid shifting, loosening, or falling while enroute.
Performs preventive maintenance and minor repair work on equipment as directed by supervisor.
Gives full, courteous cooperation and prompt service to customers.
Troubleshoots equipment malfunctions and failures. Reports findings to supervisor.
Maintains company equipment – keeps in good clean orderly condition. Reports repair or replacements needs to supervisor.
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
Maintains company equipment by checking fuel, oil, water, tires etc on truck and equipment before starting. All equipment is kept clean and ready for sale.
Maintains and dispenses bulk and miscellaneous supply inventories.
Assists dispatcher and material handlers if needed.
Gathers information from a walk around inspection and reports to customer/management.
Communicates orally and in writing information regarding equipment condition, problems, and recommendations.
Provides on-the-job training as assigned.
Works overtime as needed.
Communicates with proper individuals to clarify instructions or discuss scope or progress of job.
Works within and promote corporate values.