Heavy Duty Truck Technician

Hiller Ford Inc•Franklin, WI
•Onsite

About The Position

Hiller Ford is seeking a skilled and motivated Heavy Duty Truck Technician to join its expanding service team. The dealership has upgraded its facilities and expanded service capacity, including a new commercial facility and additional shop bays. The role focuses on diagnosing, maintaining, and repairing heavy-duty trucks, with support from a large parts inventory, dedicated service operations, experienced advisors and managers, and family-owned leadership. Hiller Ford is a community-focused dealership serving the Milwaukee and Franklin communities since 1954 and has received Ford’s President’s Award 19 times.

Requirements

  • At least 5 years of heavy-duty truck or diesel repair experience, or equivalent training.
  • Diesel engine and heavy truck repair experience.
  • Strong mechanical, electrical, and diagnostic skills.
  • Familiarity with heavy-duty diagnostic software, scan tools, and modern vehicle electronics.
  • Knowledge of diesel engines, air brake systems, transmissions, and truck chassis components.
  • Valid driver’s license with a clean driving record.
  • Ability to handle physical shop duties and safely work on heavy-duty vehicles.
  • Dependable, motivated, and team-focused.

Nice To Haves

  • Experience with Ford commercial trucks and Super Duty vehicles.
  • Ford factory training or relevant heavy-duty manufacturer certifications.
  • ASE Medium/Heavy Truck certifications or equivalent credentials.
  • Experience with diesel emissions systems, including DPF, DEF, and SCR.
  • Experience using CDK or other dealership management systems.
  • Experience with digital vehicle inspection tools.
  • Strong communication and troubleshooting skills.

Responsibilities

  • Diagnose and repair mechanical, electrical, and drivability concerns on heavy-duty trucks.
  • Perform preventive maintenance, inspections, and scheduled service on heavy-duty vehicles.
  • Troubleshoot diesel engines, transmissions, drivetrains, braking systems, and other major truck components.
  • Use diagnostic tools and equipment to identify issues accurately and efficiently.
  • Document all work performed clearly and in an organized manner.
  • Maintain a clean, safe, and efficient work environment.
  • Collaborate with service advisors, fellow technicians, and management to ensure timely repairs.
  • Follow manufacturer repair procedures, safety guidelines, and dealership standards.

Benefits

  • Competitive flat-rate or hourly compensation with a 6-month guarantee
  • Yearly tool bonus
  • No evenings or weekends
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability coverage
  • Life insurance
  • Critical illness coverage
  • Accident coverage
  • Retirement options
  • Paid time off
  • Paid holidays
  • Paid training and certification support
  • Employee vehicle discounts
  • Uniforms
  • Modern, well-equipped shop environment
  • Supportive leadership team with long-tenured managers
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