Heavy Duty Mechanic Journeyman - Field Service

Custom Truck One Source•Acheson, AB

3d•Hybrid

About The Position

Custom Truck One Source (CTOS) is seeking a Heavy-Duty Technician / Mechanic to perform both in-shop service and field (road) service calls. Initially, the role will focus primarily on in-shop work, with opportunities to transition into more field-based responsibilities as experience with CTOS equipment is gained and field service demand increases. The company operates from over 40 locations across North America, managing a fleet of over 10,000 trucks and employing over 2600 individuals, supporting customers in various heavy equipment industries including utility, forestry, construction, and oil & gas.

Requirements

Journeyman Alberta Skilled Trades Ticket or Red Seal, Heavy Duty Truck
Must hold a Class 5 valid driver’s License.
Basic computer skills with Microsoft office
You must have your own tools.
Physical effort to move objects and tools; frequent stooping, bending, squatting, and kneeling and a high level of dexterity.

Nice To Haves

CVIP (Commercial Vehicle Inspection Program) experience preferred.
Class 1 or 3 driver's license a plus.
Electrical, schematic / blueprints, hydraulic, welding, and related experience
Experience with Quick Serve, DTNA, or related diagnostic software.
CVIP, ANSI, and Dielectric testing desired.
Journeyman or Red Seal Heavy Equipment Technician - Off Road and/or On Road is desired.

Responsibilities

Perform preventive maintenance and repairs on utility trucks and equipment, including hydraulics, electrical systems, and diesel engines.
Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service.
Utilize a laptop to access information and perform diagnostic tests.
Perform work as outlined in work instructions set forth by the Service Manager, efficiently, accurately, and in accordance with CTOS standards.
Diagnose and repair utility trucks and equipment, including electrical and hydraulic systems.
Inspect and service vehicles, making repairs and adjustments both at the service center and in the field.
Verify work performed and road test vehicles as necessary.
Prepare inspection reports, repair orders (recording service time and parts costs), and timecards completely and accurately.
Tag all warranty and core parts for return.
Advise management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Attend CTOS safety training and follow all safety requirements.
Attend CTOS and factory-sponsored training classes.
Understand and follow federal, province, and local regulations, such as those governing the disposal of hazardous waste.
Communicate effectively with customers and internal departments to ensure minimal equipment downtime.
Travel as needed, including flexibility to travel beyond the area of coverage based on business needs.
Work closely with the Service Manager to grow and improve customer satisfaction.
Perform additional duties or responsibilities as designated by the Service Manager.