Heat Pump Service Technician

Jetson Home•Centennial, CO

2d•$32 - $36•Onsite

About The Position

Jetson is seeking a skilled Heat Pump Service Technician to join their team, specializing in diagnosing, troubleshooting, and supporting residential heat pump systems. This is a non-selling role focused on technical excellence and customer confidence, not sales quotas or upselling. The technician will play a key part in ensuring installations meet the highest performance and quality standards, performing system diagnostics, conducting walkthroughs of challenging installations, and providing field insights to improve processes and training.

Requirements

3+ years of experience as an HVAC or heat pump service technician
In-depth knowledge of heat pump systems, controls, and commissioning
Strong diagnostic and problem-solving skills.
EPA certification (Type II or Universal) required.
Excellent communication and documentation abilities.
A commitment to professionalism, safety, and customer satisfaction.
A valid driver's license is required for travel to job sites.
Follows OSHA Electrical Standard
Follows the Occupational Safety and Health Administration's (OSHA) Lockout/Tagout (LOTO) standard

Nice To Haves

Willingness to learn and adapt to new tools and processes.

Responsibilities

Diagnose and troubleshoot performance issues with heat pumps and related HVAC systems.
Conduct on-site walkthroughs of complex or high-priority installations to ensure proper setup and system operation.
Provide detailed technical assessments and feedback to installation teams, project managers, and engineering staff.
Verify system functionality, airflow, and refrigerant performance; document findings in field reports.
Support training efforts by identifying recurring installation challenges or best practices.
Collaborate closely with internal teams to ensure jobs are completed safely, efficiently, and to spec.
Maintain accurate service documentation and uphold safety and quality standards.