Hearing Screening Technician

Mass General Brigham•Boston, MA

3d•$19 - $28•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Hearing Test Technician is responsible for performing newborn screening hearing exams on all newborns prior to discharge. The technician is responsible for monitoring the daily census, performing screenings prior to discharge, documenting results, discussing results with parents, and entering charges into the billing system. The technician will report to the Hearing Screening Coordinator and Division Administrator.

Requirements

High School Diploma or Equivalent required
Previous experience conducting hearing screenings or working in a healthcare setting 0-1 year preferred
Review daily census and prioritize the schedule to insure all patients are screened prior to discharge.
Use the screening equipment and recognize if there is a problem prior to completing the examination.
Handle newborns to insure their comfort, safety and readiness to test.
Document results in the medical record.
Communicate effectively with parents, family members and the medical/nursing staff to relay screening results and answer questions
Familiarity with audiology equipment and testing procedures.
Excellent communication and interpersonal skills to effectively interact with patients of diverse backgrounds and age groups.
Strong attention to detail and the ability to accurately record and document information.
Ability to work independently and as part of a team, demonstrating professionalism and collaboration.
Knowledge of medical terminology related to audiology and hearing disorders.
Understanding of patient confidentiality and privacy regulations.

Responsibilities

Follow established protocols for performing newborn hearing screening on all newborns prior to discharge. Enter patient information into the computer system. Prepare the newborn for the screening test and perform test.
Document screening results in Epic medical record. Communicate with parents/guardian and/or staff that the test has been performed. Provide written documentation for the parents and staff per protocol.
Maintain adequate stock supplies for the program. Inform coordinator of any supply needs. Insure the equipment is in perfect working order prior to testing. Contact coordinator regarding any equipment issues.
Document findings for all screenings in the medical record and program logs.
Following screenings, enter all results into Epic and program records as directed by the Audiologist. Investigate missing demographic information when necessary.
Make follow-up appointments for audiological evaluation for infants who do not pass screening. Communicate date, time and place of appointment to parents and program coordinator.
Participate in all on-unit continuing education programs. Attend training inservices as scheduled. Assist the coordinator/director in training new students to the hearing program.