Hearing Level Paralegal

Olinsky Law Group

About The Position

At Olinsky Law Group, the Hearing Level Paralegal supports attorneys and representatives with Social Security Disability cases at the hearing level. The role develops and handles assigned cases from the time a hearing is scheduled until an Administrative Law Judge (ALJ) issues a decision. The Case Manager serves as the main contact between the claimant and the hearing representative. The position may be performed in-office, hybrid, or remotely, depending on the candidate's location and business needs.

Requirements

An associate degree and/or paralegal certificate, or two years of relevant work experience, is required.
Customer service skills and experience are required.
Experience with multi-line phone systems, Microsoft Office Suites, and data entry is required.

Nice To Haves

A bachelor's degree or higher is preferred.
Prior legal and/or Social Security experience is a plus.

Responsibilities

Maintain client files and regularly update and check case statuses, with a focus on deadlines.
Draft letters, correspondence, and legal documents for ALJs and medical providers, paying close attention to detail.
Independently monitor and handle matters that represent deadlines with the Social Security Office of Hearings Operations.
Serve as the primary contact for assigned clients by phone or in person to determine their needs.
Send detailed emails to attorneys and representatives outlining communications with clients or matters relating to clients.
Triage incoming mail relating to assigned clients and process it as necessary.
Request records from medical providers and follow up as necessary to ensure requested documentation is received.
Review medical records for date ranges and remove duplicates as necessary using a PDF viewer.
Download and upload supporting documents, letters, and other materials using the Social Security Administration’s Business Services online.
Request and collect information from clients, including releases and other documentation.
Assist other Case Managers as necessary and promote a team environment.
Answer incoming phone calls.