Hearing Instrument Specialist/ Audiologist

NationsBenefitsSanford, FL
Onsite

About The Position

NationsBenefits is a rapidly growing Healthcare Fintech provider specializing in supplemental benefits, flex cards, and member engagement solutions. They partner with managed care organizations to offer innovative healthcare solutions that enhance growth, improve outcomes, reduce costs, and provide value to members. Their offerings include supplemental benefits, fintech payment platforms, and member engagement solutions designed to help health plans deliver high-quality benefits that address social determinants of health and boost member satisfaction and health outcomes. The company boasts a compliance-focused infrastructure, proprietary technology, and a premier service delivery model, enabling health plan partners to serve millions of members with value-based care. NationsBenefits fosters a fulfilling work environment that attracts top talent and encourages contributions to premier customer service. Their objective is to positively transform the healthcare industry and they offer internal career advancement opportunities across various US, South American, and Indian locations. This specific role is a full-time, onsite position within Sam's Club in Sanford, FL, with opportunities available nationwide.

Requirements

  • Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
  • Strong clinical, counseling, and interpersonal skills
  • Ability to explain technical concepts in a clear, patient-friendly manner
  • Comfort working in a retail healthcare setting
  • Commitment to ethical practice and patient-focused care
  • Willingness to participate in ongoing professional development

Responsibilities

  • Conduct comprehensive hearing evaluations using best-practice clinical protocols
  • Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
  • Present product options clearly, emphasizing value, long-term benefits, and patient outcomes
  • Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
  • Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs
  • Maintain accurate and compliant patient records, including documentation and outcome measures
  • Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
  • Collaborate with leadership and peers to support center performance and continuous improvement
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