Hearing Aid Technician

Beltone•Monroe, NC

23h•Onsite

About The Position

Hearing Aid Technician - Monroe and Madison, North Carolina Competitive salary and benefits available Are you ready to work with America’s Best Retailer for Hearing Care? At Beltone, we are passionate about delivering the gift of hearing. As a Hearing Aid Technician, you change the lives of our patients by providing an exceptional hearing healthcare experience. Our success is contributed to a collaborative work environment where patient needs always come first. and employees are empowered! The Hearing Aid Technician plays a crucial role in supporting the Hearing Care Practitioner in managing patient care within the office. This position involves assisting patients with their hearing aids, conducting checks to ensure proper functionality, syncing hearing aids with mobile devices, cleaning and maintaining the devices, performing reprogramming tasks, and other related duties. The Hearing Care Practitioner Specialist position requires a license, and Beltone is committed to assisting individuals in obtaining the necessary licensure if they do not already possess one. ESSENTIAL FUNCTIONS Assist the Hearing Care Practitioner with post-care procedures for patients. Assess patients for potential hearing issues and associated disorders. Administer hearing evaluations, tests, or examinations to collect data on the type and degree of impairment. Fit hearing aids and provide auditory rehabilitation to individuals in need. Counsel and support patients throughout the evaluation process. Operations and Technical Tasks: Use Speech Mapping for Real-Ear measurement. Obtain ear mold impressions when required. Ensure patients' hearing aids are functioning properly by checking for proper functionality, cleanliness, and synchronization with mobile devices. Perform reprogramming tasks as necessary to optimize hearing aid performance. Community Engagement: Act as an ambassador in the community by participating in outreach programs. Represent the company and promote hearing health care services to the public. Customer Relationship and Sales: Establish professional relationships with customers, employees, and vendors, demonstrating a strong commitment to customer service. Conduct prospecting activities to expand the patient base. Education: Must have a High School Diploma or a GED. Experience: Office and Retail Sales Years: 3 Years TECHNOLOGY SKILLS Electronic mail software- Microsoft Outlook Collaboration software- Microsoft Teams Office suite software- Word, Sycle Join us! Beltone is America’s Best Hearing Care Retailer and Best Customer Service provider according to Newsweek, and the reason is our people! We are an Equal Opportunity Employer. #LI-Beltone Beltone – helping the world hear better Beltone was founded on the act of helping a friend to enjoy life more. Since 1940, we have provided knowledge, tools, service and training to the professionals servicing the hearing impaired. Beltone makes quality hearing care available to more people. To do so, we develop technically optimal hearing solutions without ever losing focus on the individual’s needs. It is our belief that no individual should be denied the possibility of an improved life with better hearing. Beltone is part of the GN Group which was founded with a truly innovative and global mindset. Today, we honor that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO). If you would like to learn more about our brand, please click on the link to explore our universe of sound. FEDERAL HEALTH CARE PRICE TRANSPARENCY REQUIREMENTS The Federal Health Care Price Transparency Requirements have created Machine Readable Files to make public the financial arrangements in place between heath plans and providers. These files are designed to be read by a computer and are intended to be available at the industry level for health care researchers, policymakers, analytics companies and applications software to have access to health plan costs nationally on an aggregate basis for the first time. Machine-readable files are a requirement of the Transparency in Coverage Final Rule. Health insurers are required to publicly display certain health care price information via machine-readable files on their websites. GN’s (ReSound, Beltone and Audigy) medical provider, BCBSMN will have “Transparency in Coverage” (TiC) information available. Click here to view BCBSMN TiC’s information on services on how machine readable files will help with the new transparency requirements.

Requirements

Must have a High School Diploma or a GED.
Office and Retail Sales Years: 3 Years
Electronic mail software- Microsoft Outlook
Collaboration software- Microsoft Teams
Office suite software- Word, Sycle

Responsibilities

Assist the Hearing Care Practitioner with post-care procedures for patients.
Assess patients for potential hearing issues and associated disorders.
Administer hearing evaluations, tests, or examinations to collect data on the type and degree of impairment.
Fit hearing aids and provide auditory rehabilitation to individuals in need.
Counsel and support patients throughout the evaluation process.
Use Speech Mapping for Real-Ear measurement.
Obtain ear mold impressions when required.
Ensure patients' hearing aids are functioning properly by checking for proper functionality, cleanliness, and synchronization with mobile devices.
Perform reprogramming tasks as necessary to optimize hearing aid performance.
Act as an ambassador in the community by participating in outreach programs.
Represent the company and promote hearing health care services to the public.
Establish professional relationships with customers, employees, and vendors, demonstrating a strong commitment to customer service.
Conduct prospecting activities to expand the patient base.