Healthy Aging Lead
About The Position
As a Healthy Aging Lead, you will be responsible for delivering exceptional and outstanding service to all members, guests, and program participants. You will be responsible for complete performance of implemented wellness strategies to include outreach and partnership with local professionals to provide educational services to members and guests. As a Healthy Aging Lead, you are instrumental in serving members through wellness programs as well as operational responsibilities of the Wellness department. They must perform program responsibilities in accordance with the policies, goals, values, and mission established by the YMCA of WNC.
Requirements
- Must be at least 18 years of age or older.
- CPR and First Aid certification is required within 90 days of hire
- Attention to detail, with a consistently high level of responsiveness and follow-up.
- Must have the ability and patience to instruct classes while using effective communication and human relations skills to handle situations with people of all socioeconomic levels.
- Ability to teach and explain information to members.
- Exceptional communication and customer service skills.
- Must be a self-starter and able to work independently.
Nice To Haves
- Personal trainer or group exercise certifications are preferred but not required.
Responsibilities
- Models inclusive behaviors and embraces all dimensions of diversity
- Supports service line/department in actively working toward association-level objectives, as measured by identified goals/KPIs
- Serves as a good steward of association resources
- Create partnerships with local professionals.
- Coordinate with resources and partnerships to develop and schedule Healthy Aging events.
- Ensures quality programming with regard to Healthy Aging events.
- Constantly assess the wants and needs of members and the community to ensure impactful programming.
- Ensures proper implementation of wellness policies and procedures.
- Completes and evaluates post-program surveys to help guide and direct future programming.
- Creates and promotes a member-focused culture and models relationship-building skills (including Listen First) in all interactions by completing engagement tasks required by the department.
- Assists leadership with planning and implementation of wellness events at the YMCA.
- Assists leadership with special projects or administrative work as assigned.
- Supports the recruitment and retention of members by implementing wellness strategies.
- Enforces all YMCA policies, rules, regulations, and procedures, including emergency and safety procedures.
- Performs other duties as assigned.
Benefits
- Free individual membership to all YMCA of WNC locations
- Discounted membership for household members
- Discounted program fees (swim lessons, youth sports, summer camp and more)
- Start a 403(b) smart savings account on day one of employment (optional) and begin eligibility for YMCA retirement plan
- Professional development opportunities through local and Y-USA trainings
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
