Health Market Clerk
About The Position
The HealthMarket Clerk supports Hy-Vee's HealthMarket department by maintaining fresh, well-stocked products and a clean, organized department while providing welcoming and helpful customer service. The role involves assisting customers with locating products and purchases, offering product suggestions, and answering questions. For homeopathic and natural wellness products, the clerk helps customers locate and access items but does not provide medical instruction or advice on product use. The clerk monitors product freshness and appearance, replenishes and rotates products, anticipates daily product needs, follows or develops production lists, receives and puts away products, and reviews invoices as needed. The position also includes sanitation and cleaning duties, teamwork to support a positive customer experience, compliance with company policies and standards, and assistance in other store areas or special projects as needed. Training and support are provided; prior experience is not required.
Requirements
- Ability to follow written and verbal instructions.
- Basic math skills, including simple addition, subtraction, counting, and recording.
- Ability to communicate clearly and helpfully with customers and teammates.
- Ability to stay organized and keep up with the pace of a busy department.
- Ability to frequently stand and walk throughout a shift.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
- Employment is contingent upon successful completion of a pre-employment drug screen.
Nice To Haves
- Up to six months of similar or related work experience.
Responsibilities
- Greet customers warmly and provide outstanding customer service throughout the store.
- Help customers find products, reach items, carry heavy purchases, and relay feedback or requests to the team.
- Offer product suggestions and answer customer questions.
- Help customers locate and access homeopathic and natural wellness products without providing medical instruction or advice on their use.
- Monitor product freshness and appearance, and replenish and rotate products as needed.
- Anticipate daily product needs and follow or develop a production list.
- Check in and put away products, and review invoices as needed.
- Follow sanitation procedures and keep the work area clean and organized.
- Remove trash promptly and maintain a tidy department.
- Work with teammates to provide a smooth, positive customer experience.
- Comply with the dress code, hygiene standards, and company policies.
- Assist in other store areas and take on special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
