HealthLink Program Manager

Fathers•Selma, AL

2d•Onsite

About The Position

The HealthLink Program Manager will lead all HealthLink operations, including Prescription Assistance (RxAssist), diabetes, A1C and blood pressure programs, nutrition and chronic disease education, senior voucher enrollment, and other health education programming. This role focuses on HealthLink education, medication assistance, grant deliverables, and community services. The manager will provide administrative coordination and oversight for the Doc-On-the-Spot clinic and visiting specialty clinics, though these are not the central focus of the position. Responsibilities include ensuring compliance with organizational, funder, and partner documentation requirements, coordinating with licensed clinical partners regarding protected clinical records and clinical compliance, and capturing and tracking program data in the organizational database system to monitor program reach, service quality, outcomes, grant performance, and identify needed program improvements. The role also involves providing oversight and coordination for the Doc-On-the-Spot clinic and all visiting specialty clinics, which is administrative and partnership-focused. The manager will supervise Doc-On-the-Spot staff and all HealthLink program staff, providing training, leadership, mentorship, scheduling, evaluations, and performance oversight. Additionally, the role serves as the primary liaison to various healthcare partners, holds coordination meetings, and provides onboarding for visiting clinical teams. The manager will coordinate diabetes management classes, nutrition education, and chronic disease workshops, assessing community needs, developing calendars, selecting curricula, establishing goals, coordinating logistics, and evaluating programs. They will ensure staff understand program models, referral pathways, grant requirements, and documentation standards. The role requires managing the program budget and purchasing, monitoring spending, and gathering data for reporting. Active grant management and collaboration with the Development team are essential, including reviewing proposals, monitoring activities, maintaining grant files, and contributing to reports. The position requires maintaining professional relationships, coordinating treatment teams, and performing basic administrative duties. Occasional evenings or weekends may be required. Edmundite Missions is an organization dedicated to addressing systemic poverty in Selma and the Black Belt region of Alabama, believing in the dignity of every person and working towards poverty eradication through educational and employment opportunities.

Requirements

Bachelor's degree in social work, human services, public health, health education, nonprofit management, community development, sociology, psychology, or a closely related field. A comparable combination of relevant education and substantial community-program experience may be considered.
Current CPR certification or ability to obtain certification within 90 days of hire.
Minimum of three years of responsible experience in community-based social services, public health education, nonprofit programming, human services, care coordination, or a related setting, including responsibility for planning and executing programs.
Demonstrated ability to work effectively with healthcare providers and community partners, understand appropriate role boundaries, and connect participants with qualified clinical resources.
Experience supervising staff and establishing clear priorities, workflows, accountability, and performance expectations.
Proficiency with case-management, program-data, or client-record databases; Microsoft Office or Google Workspace; spreadsheets; and accurate electronic documentation.
Strong communication, organizational, and leadership skills.
Must demonstrate strong follow-through, project management, sound judgment, attention to detail, and the ability to move programs from planning through implementation and evaluation.
Demonstrated grant-management experience, including interpreting funded scopes of work and budgets, coordinating deliverables, maintaining documentation, tracking outcomes and deadlines, and contributing to reports in partnership with Development and Finance.

Nice To Haves

Experience working with electronic health records is helpful but not required.
Experience in nonprofit, social services, community health, public health, or other community-based settings.
Familiarity with prescription assistance programs and chronic disease resources.
Experience with health education curricula, community outreach, medication-assistance programs, benefits or resource navigation, continuous quality improvement, or grant-supported program development.
Willingness to become certified in diabetes education and/or obtain other certifications deemed appropriate by management.

Responsibilities

Lead all HealthLink operations, including Prescription Assistance (RxAssist), diabetes, A1C and blood pressure programs, nutrition and chronic disease education, senior voucher enrollment, and other health education programming.
Ensure compliance with organizational, funder, and partner documentation requirements and coordinate with licensed clinical partners regarding protected clinical records and clinical compliance responsibilities.
Capture and track program data in the organizational database system.
Use the data to monitor program reach, service quality, outcomes, grant performance, and needed program improvements.
Provide oversight and coordination for the Doc-On-the-Spot clinic and all visiting specialty clinics.
Supervise the Doc-On-the-Spot staff and all HealthLink program staff, including the Medical Advocate(s).
Provide training, leadership, mentorship, scheduling, evaluations, and performance oversight.
Serve as the primary liaison to the Lions Eye Clinic, Doc-On-the-Spot, UAB partnerships, Hear Here, Five Horizons, the Area Agency on Aging, and additional healthcare partners.
Hold quarterly coordination meetings with Doc-On-the-Spot, UAB, and partner providers.
Provide onboarding and orientation for rotating physicians, podiatrists, specialists, and visiting clinical teams.
Coordinate diabetes management classes, nutrition education, and chronic disease workshops.
Assess community needs; develop and maintain an annual education calendar; select appropriate curricula, presenters, and partners; establish measurable goals; coordinate logistics, outreach, and participant recruitment; oversee execution; document attendance and outcomes; and evaluate and improve each program.
Ensure HealthLink staff understand each program model, referral pathway, grant requirement, documentation standard, and their role in successful execution.
Manage the program budget and purchasing.
Monitor budget-to-actual spending, funding restrictions, procurement documentation, and alignment of expenditures with approved program activities in collaboration with Finance and leadership.
Gather data and complete reporting on weekly and bi-weekly basis utilizing the organizations data base platforms.
Provide accurate data to the Development office for grant reporting.
Manage the programmatic side of grants and contracts in partnership with Development, Finance, and leadership.
Review and understand approved proposals, scopes of work, budgets, deliverables, performance measures, and deadlines; translate commitments into implementation plans and calendars; monitor activities, outcomes, documentation, and spending; maintain organized, audit-ready grant files; identify variances or compliance risks early; contribute narrative, data, impact stories, and supporting documentation; and assist with amendments, renewals, site visits, and funder follow-up.
Maintain professional relationships across partner agencies and clinical networks.
Coordinate treatment teams and visiting clinical groups using the Doc-On-the-Spot clinic or other medical programs on site.
Provide orientation, introductions, and facility walkthroughs for new clinical partners and their teams.
Coordinate and support continuous coverage of the front desk area as needed, ensuring a welcoming and efficient environment.
Perform basic administrative duties, including phone management, filing, communication support, mail-outs, and general office operations.
Live within a reasonable commuting distance.
Work occasional evenings or weekends for special events or clinical needs.
Perform all other duties as assigned.