Healthcare Technician 1
South Western Communications•Suwanee, GA
•Hybrid
About The Position
The Healthcare Technician 1, also known as a Systems Technician, is primarily responsible for the installation, troubleshooting, and maintenance of electronic communication systems. This includes expertise in VOIP, SIP, computer, and networking systems. The role focuses on installing and servicing these systems efficiently to minimize downtime and maximize performance, while also communicating system performance to the customer. Experience with nurse call systems, specifically Rauland or Executone, is preferred.
Requirements
- Working knowledge of communications systems is required.
- Must be able to read and write at Basic English proficiency.
- Must be able to compute basic math functions without difficulty.
- Can read CAD generated prints and building blueprints and riser diagrams.
- Has solid grasp of basic electronics/electrical theory - formal instruction is preferred.
- Is proficient with PC and has proven aptitude in simple engineering and construction.
- Valid and current driver’s license.
Nice To Haves
- Nurse Call Experience preferred.
- RAULAND OR EXECUTONE NURSE CALL EXPERIENCE ARE PREFERRED
- A two-year electronics degree or equivalent combination of education and 1-3 years related field experience is desirable.
- Experience with VoIP, telephony, data networks, wireless data, fire alarm, CCTV, sound systems, or nurse call applications preferred.
- Cisco and Microsoft certifications desirable.
- Preferred: Associates Degree in Electronics, IT or Computer Programming; NSCA CEST Certification, NICET certification. RCDD and factory training a plus.
Responsibilities
- Responsible for the final hookup and programming of electronics equipment for new jobs
- Responds to customer's service-related issues promptly
- Tests and documents readings for customer's systems
- Updates customer files
- Troubleshoots and repairs electronic components
- Responsible for handling on-call duties on a regular scheduled basis
- Trains and instructs the customer on the proper use of the equipment
- Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
- Responsible for operation of the following test equipment: Volt Meter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multi-meter, and Impedance Meter
- Assists with preventive maintenance of customer equipment
- Responsible for accurate tracking on time sheets, service/installation tickets and inventory items
- Full compliance with company's and customer's safety program
- Other duties as required or assigned by company management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
