Healthcare Team Assistant

Hospice of the West • Tucson, AZ

4d • Onsite

About The Position

Hospice of the West is currently seeking a Team Assistant for our Tucson Hospice Program. In this role, you’ll be an essential part of a compassionate care team helping ensure patients and families receive the dignity, comfort, and support they deserve during life’s most meaningful moments. The Team Assistant provides vital office and administrative support through a variety of clerical and organizational activities. This role serves as a key point of contact for internal team members, patients, families, and external partners. Strong organization, approachability, professionalism, and attention to detail are critical to success in this position. A successful Team Assistant confidently manages daily responsibilities while contributing to a calm, well-coordinated environment that supports the mission of hospice care.

Requirements

• High School Diploma or GED required
• Minimum of two (2) years experience of clerical and administrative experience in a healthcare setting required (hospice experience preferred)
• Proficient with Microsoft Office or related software and able to type 60 words per minute.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Ability to take initiative, set priorities, multitask and organize work. Must be self-motivated and detail oriented.
• Must be a licensed driver with an automobile that is an accordance with state and organizational requirements and is in good working order.

Nice To Haves

• hospice experience preferred

Responsibilities

• Coordinate and manage daily schedules for all team members, helping ensure patients and families receive timely, compassionate, and uninterrupted care
• Maintain and update patient assignment lists to support thoughtful care coordination and team accountability
• Accurately enter patient care data, establish patient charts, and maintain complete medical records that uphold the dignity, safety, and continuity of patient care
• Communicate patient discharges, transfers, and changes in condition to staff promptly, supporting informed clinical decisions and seamless transitions
• Process telephone prescriptions by logging and forwarding orders for physician signatures, maintaining tickler files to ensure timely completion and regulatory compliance
• Prepare and support interdisciplinary group (IDG) meetings by organizing materials, documenting meeting minutes, and distributing care updates to attending physicians
• Track, order, and maintain office and medical supplies so care teams are fully equipped to focus on patients rather than logistics
• Monitor and audit clinical documentation within the electronic medical record to ensure accuracy, completeness, and compliance with hospice, state, and federal standards
• Demonstrate knowledge of hospice policies and licensing regulations, contributing to a culture of accountability, quality, and compassionate care

Benefits

• Comprehensive Health, Dental, & Vision Insurance
• Career Path Program that supports internal growth, advancement, and increased pay
• A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
• Company matching 401(k) to secure your future

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED