Healthcare System Security Manager, University Police

UT Southwestern Medical Center • Dallas, TX

3d • Onsite

About The Position

The Security Manager is responsible for the day-to-day management of assigned security operations, ensuring effective deployment of personnel, consistent enforcement of policies and procedures, and alignment with institutional safety objectives across clinical, academic, and research environments.

Requirements

• Bachelor's Degree in criminal justice, security management or criminal science
• 5 years law enforcement and/or security supervisory experience
• May consider direct related years of experience in lieu of degree
• Valid Texas State Driver License Upon Hire
• BLS - Basic Life Support issued by the American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) Upon Hire

Nice To Haves

• Previous healthcare systems security experience is preferred.
• IAHSS (International Association for Hospital Security and Safety) certifications: Basic, Advanced, Supervisor.

Responsibilities

• Provides day-to-day management of assigned security operations across clinical, academic, and research facilities.
• Oversee security shifts, posts, or functional areas to ensure adequate coverage, consistency, and operational readiness.
• Ensures compliance with UT Southwestern policies, departmental procedures, and applicable regulatory and accreditation standards.
• Reviews security incidents, trends, and operational metrics to identify risks and recommend corrective actions.
• Directly supervises Security Supervisors and provides guidance, coaching, and performance feedback.
• Ensures supervisors effectively manage frontline security officers, including adherence to post orders and response standards.
• Participates in hiring, onboarding, training, performance evaluations, and disciplinary processes for assigned personnel.
• Promotes professionalism, accountability, and customer service-oriented security practices.
• Serves as an escalation-level responder for significant security incidents, critical events, or complex situations.
• Coordinates security response during emergencies, disruptions, or high-risk events in collaboration with University Police operations, clinical leadership, and emergency management.
• Ensure incidents are properly documented, reviewed, and escalated in accordance with institutional requirements.
• Assists with after-action reviews and implementation of corrective or preventive measures.
• Supports the Security Director in implementing departmental initiatives, policy updates, and operational improvements.
• Translates strategic direction into consistent operational practices across assigned areas.
• Identifies gaps in procedures, staffing models, or training and recommends practical solutions.
• Assists with inspections, audits, and readiness activities related to safety, security, or compliance.
• Assists with scheduling oversight, timekeeping review, and staffing adjustments to meet operational needs.
• Reviews reports, logs, and documentation prepared by supervisors for accuracy and completeness.
• Supports training initiatives and ensures personnel maintain required certifications and competencies.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Manager