Healthcare Server

LENBROOK SQUARE FOUNDATION INC•Brookhaven, GA

3d•Onsite

About The Position

The Healthcare Dining Server provides exceptional hospitality and dining service to residents and guests within the Lenbrook Healthcare Center. The position is responsible for creating a positive, welcoming, and safe dining experience by taking orders, serving meals, communicating resident preferences and dietary needs, and providing outstanding customer service. The Healthcare Dining Server supports resident well-being and satisfaction while ensuring compliance with Lenbrook standards and all applicable federal, state, and local regulations.

Requirements

Ability to read, write, speak, and understand English sufficiently to communicate effectively with residents, guests, and team members.
Good communication and interpersonal skills.
Demonstrate compassion, patience, and respect when working with older adults and individuals with varying physical or cognitive abilities
Ability to work independently and collaboratively as part of a team.
Ability to follow written and verbal instructions and adhere to established policies and procedures.
Ability to stand and walk for extended periods (up to 8+ hours per shift)
Frequent lifting, carrying, pushing, and pulling of items up to 25–50 pounds (e.g., carts, trays, supplies)
Continuous use of hands and arms for reaching, pouring, carrying trays, and handling glassware and utensils
Ability to balance and carry large trays of food and beverages in a fast-paced environment
Frequent bending, stooping, kneeling, and reaching (including overhead)
Ability to work in a high-energy, sometimes crowded environment with moderate to loud noise levels
Tolerance for varying conditions including dim lighting, temperature changes, and wet/slippery floors
Strong coordination and stamina to maintain service standards during peak hours
Clear verbal communication and hearing ability to interact with guests, team members, and kitchen/bar staff
High school diploma or GED preferred
1 year of serving experience

Responsibilities

Provide exceptional customer service to residents, guests, and team members.
Greet residents and guests in a friendly, courteous, and professional manner.
Present menus, explain meal options, and accurately take resident orders.
Communicate meal orders, special requests, and dietary needs clearly and accurately to kitchen staff.
Maintain clean, organized, and sanitary dining and service areas at all time.
Follow all food safety, sanitation, infection prevention, and workplace safety policies and procedures.
Managed assigned workload efficiently and perform all duties required for designated service areas.
Demonstrate knowledge of fire safety and emergency preparedness procedures.
Maintain a professional appearance and adhere to established dress code standards.
Maintain confidentiality of residents’ personal and medical record information.
Always adhere to Lenbrook rules and code of conduct.