Healthcare Security Supervisor

DSI Security Services•Springfield, GA

About The Position

The DSI Healthcare Security Supervisor is responsible for maintaining a safe and secure environment for patients, visitors, physicians, employees, and hospital assets. This position provides day-to-day leadership of security operations, supervises security personnel, ensures compliance with hospital policies and regulatory standards, and coordinates response to incidents, emergencies, and security-related concerns. The supervisor promotes a culture of safety, professionalism, accountability, and exceptional customer service.

Requirements

Associate degree in Criminal Justice, Security Management, Healthcare Administration, Business Administration, or a related field required.
Minimum of five (5) years of progressively responsible experience in healthcare security, law enforcement, military police, corrections, or a related public safety field.
Minimum of three (3) years of supervisory or management experience leading security personnel.
Experience developing schedules, conducting training, coaching employees, and enforcing policies and procedures required.
Strong leadership and team-building skills.
Excellent verbal and written communication abilities.
Ability to remain calm and make sound decisions during emergencies.
Strong conflict resolution and de-escalation skills.
Ability to prioritize assignments and manage multiple responsibilities.
Knowledge of security operations, investigations, access control, and emergency response.
Ability to establish a high-performance, customer-service-oriented work environment.

Nice To Haves

Bachelor's degree in Criminal Justice, Security Management, Healthcare Administration, Emergency Management, Business Administration, or a related field preferred.
Equivalent combination of education, military service, law enforcement experience, or healthcare security leadership experience may be considered.
Previous hospital or healthcare security experience strongly preferred.
Experience with incident investigations, emergency response, workplace violence prevention, and security program administration preferred.
IAHSS Basic, Advanced, Supervisor, or Certified Healthcare Protection Administrator (CHPA) certification.
Deescalation Training (CPI, MOAB, MHFA MAB)
CPR/AED and First Aid certification.
FEMA ICS 100, 200, and 700 certifications.
Valid driver's license with acceptable driving record.

Responsibilities

Supervise, direct, and evaluate the performance of all assigned security personnel.
Prepare schedules, assignments, and staffing plans to ensure adequate security coverage.
Respond to incidents, emergencies, disturbances, and safety concerns while ensuring proper documentation and follow-up.
Provide leadership, coaching, mentoring, and training to security staff.
Conduct routine inspections, audits, and post checks to ensure compliance with policies and procedures.
Investigate incidents and prepare accurate reports and recommendations.
Maintain effective working relationships with hospital leadership, staff, patients, visitors, and law enforcement agencies.
Promote a professional, customer-focused environment through respectful communication and service.
Support workplace violence prevention, de-escalation efforts, emergency preparedness, and life safety initiatives.
Ensure security operations align with applicable healthcare regulations, accreditation standards, and organizational objectives.