Healthcare Security Supervisor

Classet•Moose Jaw, SK

4d•CA$25 - CA$27•Onsite

About The Position

Commissionaires South Saskatchewan is hiring a Healthcare Security Supervisor to lead a team of officers working inside hospitals alongside nurses, physicians, and clinical teams. This is not a traditional security supervisor role. You will be responsible for the performance, development, and operational readiness of a team embedded in a healthcare environment where decisions directly affect patient safety, staff wellbeing, and how a hospital functions under pressure. Whether you are an experienced security leader looking for a more meaningful role, or a professional from policing, healthcare, or emergency services ready to lead and mentor the next generation, this role meets you where you are.

Requirements

Minimum five years of experience in a supervisory role
Valid Saskatchewan Security Guard Licence (or valid licence from any Canadian province or territory)
Ability to provide a recent clean Criminal Record Check & Vulnerable Sector Scan
Ability to pass a physical abilities test
Demonstrated aptitude for extensive report writing and reviewing of team reports
Proven ability to lead a team efficiently in a fast-paced environment

Nice To Haves

Experience in the security and/or healthcare industries
Education in criminal justice, law enforcement, health sciences, or related fields
Experience mentoring, coaching, or training staff
Interest in long-term career development within healthcare security or security management

Responsibilities

Lead, mentor, and develop a team of Healthcare Security Officers
Coordinate daily shift operations, assignments, and coverage
Conduct performance reviews and support officer development
Identify training needs and coordinate with the Training Manager
Familiarize and orient new officers to the work environment and processes
Model professional standards and clinical collaboration for the team
Serve as primary liaison between Commissionaires and hospital leadership
Coordinate with clinical team leads to manage facility zone coverage and response priorities
Develop and maintain partnerships with clinical teams through continuous collaboration
Work with SHA to review and implement coroner recommendations when applicable
Review and approve incident reports, patient activity logs, and daily activity reports submitted by officers
Ensure documentation meets clinical, legal, and organizational standards
Submit supervisor-level reports to Commissionaires and SHA leadership as required
Identify trends in incidents, near-misses, and operational gaps
Oversee one-to-one patient watch assignments and ensure proper coverage
Monitor patient census accuracy across the team
Ensure officers are properly supporting Safe Walk and Safe Drive programs
Assign and oversee officer presence for special duty assignments
Respond to Code White and emergency assistance calls
De-escalate situations involving individuals who are aggressive, distressed, or in behavioural crisis
Support the safe management of patients in behavioural crisis, including approved physical intervention when clinically directed
Provide back-up assistance to police, protective services, and other first responders
Lead on-site response during complex or elevated incidents
Patrol hospital grounds and buildings to deter theft, vandalism, and unauthorized access
Monitor security cameras and observe for suspicious activity
Secure entrances, offices, restricted areas, and lock-up areas
Ensure safety of hospital and outlying buildings
Manage key control procedures and lock/unlock schedules
Monitor and manage parking regulations and access control
Conduct daily and pre-landing inspections of heliport
Respond to all emergencies across the facility
Intervene and hold individuals in accordance with lawful authority and organizational policy
Remove, document, and catalogue contraband and dangerous weapons
Direct individuals to leave hospital property when required, and escort as necessary
Report incidents to police, agency, and/or department as required
Call emergency codes and support the hospital Emergency Preparedness Plan
Assist with morgue intake and release procedures
Complete maintenance requisitions
Issue parking passes, tickets, lockers, and keys
Monitor fire systems and inspect fire equipment
Manage lost and found property and maintain documentation