Healthcare Security Officer - Katonah, NY - $20.00/hr.

Securitas Security ServicesArmonk, NY
Onsite

About The Position

Join our team as a Security Officer in a professional healthcare environment where safety, customer service, and compassionate communication are top priorities. We are seeking dependable individuals who can provide a welcoming presence while maintaining a safe and secure environment for patients, visitors, and staff. This role is ideal for security professionals who are calm under pressure, enjoy interacting with people, and are confident using de-escalation techniques in sensitive situations.

Requirements

  • 1–3 years of prior security experience.
  • Valid New York State Security Guard License.
  • High School Diploma or GED.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Experience with, or the ability to learn, Crisis Prevention Intervention (CPI) and de-escalation techniques.
  • Ability to remain calm and make sound decisions in stressful situations.
  • Physically capable of standing and walking for extended periods, including frequent foot patrols.
  • Ability to safely monitor and follow individuals during potential elopement situations while maintaining professionalism.
  • Reliable, dependable, and able to work independently or as part of a team.

Nice To Haves

  • Previous experience in a healthcare, hospital, behavioral health, or similar customer-focused environment.
  • Experience responding to emergencies and documenting incidents.
  • Familiarity with access control, incident reporting, and security operations.

Responsibilities

  • Maintain a safe, secure, and professional environment for staff, visitors, and patients.
  • Provide exceptional customer service while serving as the first point of contact.
  • Conduct routine interior and exterior patrols on foot.
  • Respond promptly and professionally to incidents and service requests.
  • Utilize Crisis Prevention Intervention (CPI) principles and de-escalation techniques to manage challenging situations.
  • Monitor individuals when necessary to promote safety during potential elopement situations while following established procedures.
  • Work closely with the onsite Security Operations Center (SOC) and other team members during incidents.
  • Complete accurate reports and communicate effectively with supervisors and fellow officers.
  • Maintain a professional appearance and positive demeanor at all times.

Benefits

  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
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