About The Position

Paladin Security is hiring a Full-Time Healthcare Security Guard for SickKids Hospital in Toronto. This role is an opportunity to make a meaningful impact by helping create a safe and welcoming environment for patients, families, staff, and visitors at a leading pediatric hospital. The ideal candidate is calm under pressure, passionate about helping others, and seeking a rewarding long-term career.

Requirements

  • Deliver outstanding customer service
  • Remain calm and professional during stressful situations
  • Communicate confidently and respectfully with people from diverse backgrounds
  • Have excellent observation, decision-making, and problem-solving skills
  • Are dependable, professional, and committed to teamwork
  • Can work effectively in a fast-paced healthcare environment
  • Take pride in protecting others while treating everyone with dignity and respect

Responsibilities

  • Providing exceptional customer service to patients, families, staff, and visitors
  • Conducting regular patrols throughout hospital buildings, parking areas, tunnels, grounds, and the heliport
  • Monitoring CCTV cameras, alarms, access control systems, and other security technology
  • Responding professionally to emergencies, including medical emergencies, fire alarms, Code White, Code Silver, Code Red, and other hospital incidents
  • Controlling access to restricted areas and verifying identification where required
  • Investigating incidents and preparing clear, accurate reports
  • Supporting crisis intervention and de-escalation using a compassionate, patient-centered approach
  • Assisting healthcare teams in maintaining a safe environment for patients and staff
  • Working closely with emergency services, including Toronto Police, EMS, and Fire Services
  • Assisting with visitor screening, patient watches, workplace violence prevention, and personal safety escorts
  • Supporting emergency preparedness, evacuations, special events, and VIP visits

Benefits

  • Competitive hourly pay
  • Stable full-time employment
  • Comprehensive training and professional development
  • Career advancement opportunities
  • Supportive team environment
  • The opportunity to make a positive impact within your community every day
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