Healthcare Scheduling Specialist

Cherokee Federal•United States,

1d•Onsite

About The Position

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. Demonstrated expertise in logistics, staffing, and schedule optimization for healthcare workers. Requires 4+ years scheduling experience, team leadership, conflict resolution, software proficiency, and strong detail orientation. Responsibilities include validating schedules, maintaining DP/DPC levels, training staff, coordinating onboarding packets, producing reports/briefings, and collaborating with MEPCOM and Workforce teams.

Requirements

High school diploma or equivalent.
Certified in Logistics, Transportation, and Distribution (CLTD), Association for Supply Chain Management (ASCM).
Clinical Staffing and Scheduling Certification©, Labor Management Institute, Inc.
Coursework or training in logistics, operations, healthcare administration, HR, or a related field.
4+ years scheduling experience across daily, weekly, and monthly cycles.
Minimum 1 year experience leading a scheduling team.
Experience scheduling 100+ employees or assets.
Experience resolving scheduling conflicts via direct communication (phone/video).
Experience training and mentoring junior schedulers.
Experience managing and optimizing scheduling software systems.
Proven ability to produce accurate reports and briefings.
Advanced proficiency in Word, PowerPoint, and Excel.
Hospital or clinic scheduling experience.
Experience using QGenda, When I Work or similar platforms.
Experience conducting briefings for leadership or stakeholders.
Validating schedules prior to release.
Maintaining and forecasting DP/DPC levels in coordination with Workforce Readiness.
Ensuring employees meet DP/DPC requirements by scheduling at least once every 89 days.
Training and evaluating Workforce Deployment Team members.
Submitting and tracking onboarding, credentialing, and security packets with MEPCOM J3/5/7.
Consolidating scheduling data into daily, weekly, and monthly reporting products.
Delivering prepared reports and briefings to the Contract Manager.
Advanced proficiency in scheduling systems and workforce management tools.
Strong MS Office skills (Excel, Word, PowerPoint).
Skill in developing, managing, and optimizing staffing schedules.
Ability to analyze workload, logistics flow, and staffing patterns.
Report generation, briefing development, and presentation skills.
Strong documentation and record-keeping capabilities.
Conflict-resolution and communication skills (phone/video-based).
Ability to train, coach, and evaluate staff.
Ability to manage high-volume scheduling with strict accuracy and attention to detail.
Ability to interpret AQLs, DP/DPC guidelines, FTE considerations, and scheduling requirements.
Ability to collaborate across divisions, including Workforce Readiness and MEPCOM stakeholders.
Ability to track multiple data streams and maintain compliance-driven schedules.
Ability to solve problems with a proactive, solution-first mindset.
Ability to work in a fast-paced environment while maintaining precision.
Ability to work collaboratively within a team and lead scheduling personnel effectively.
Ability to consolidate complex information into clear reports and briefings.
Must pass pre-employment qualifications of Cherokee Federal.

Responsibilities

Validate and finalize schedules prior to publication to ensure accuracy and readiness.
Ensure DP/DPC levels are scheduled in accordance with established AQL standards.
Partner with the Workforce Readiness Division to forecast, monitor, and track DP/DPC levels.
Maintain employee compliance by ensuring each individual is scheduled at least once every 89 days.
Lead, train, and mentor junior schedulers, ensuring consistent scheduling practices.
Conduct training and performance evaluations for the Workforce Deployment Team.
Coordinate with MEPCOM J3/5/7 to submit, track, and follow up on all onboarding, credentialing, and security packets.
Consolidate data from scheduling agents to produce accurate daily, weekly, and monthly reports.
Prepare and deliver reports and briefings to the Contract Manager.
Conduct formal briefings as required.
Manage and optimize scheduling software and tools.
Resolve scheduling conflicts through direct communication, including phone and video calls.
Apply logistics and staffing concepts aligned with CLTD and Clinical Staffing & Scheduling Certification standards, including resource distribution, workload optimization, and compliance with FTE requirements.
Maintain strict attention to detail and organizational accuracy across all scheduling and documentation activities.
Collaborate effectively with team members, fostering a solution-first, cooperative work environment.
Performs other job-related duties as assigned