Healthcare Scheduling Administrator

Prometheus Federal ServicesFairfax, VA
12dRemote

About The Position

Prometheus Federal Services (PFS) is a trusted partner to federal health agencies and is seeking a Healthcare Scheduling Administrator. The candidate will own scheduling and staffing across multiple clinical and non-clinical programs. This role will set standards, make real-time decisions to keep coverage on track, and represent the organization in partnership with internal teams, partners, and clients, and drive measurable improvements in coverage, utilization, and compliance.

Requirements

  • Bachelor’s degree in Business, Healthcare Administration, or related field.
  • Minimum four (4) years of workforce scheduling/operations experience (healthcare preferred).
  • Experience in investigating and resolving significant scheduling/timekeeping issues that affect finance, service levels, and compliance.
  • Skill in planning and carrying out major staffing requirements (surge plans, contingency coverage, ramps-up/downs) that materially impact operations and partner/clients' SLAs.
  • Stakeholder management excellence: ability to negotiate operational adjustments with partners/clients and align multiple teams (Operations, Onboarding, Credentialing).
  • Advanced proficiency with scheduling platforms and Excel; strong system orientation and recordkeeping discipline.
  • Clear, concise communication, both written and verbal, with the ability to document decisions and present recommendations to leadership.
  • Strong organization and time-management; able to prioritize independently in a fast-paced environment.
  • Authorized to work in the U.S. indefinitely without sponsorship.
  • Ability to obtain public trust.
  • All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
  • This position may be subject to client or government vaccination, policy, or requirements that may change from time to time.
  • The work location is flexible if the company approves it, except that the position may not be performed remotely from Colorado.

Responsibilities

  • Develop, execute, and uphold enterprise scheduling and staffing policies and coverage standards for assigned programs.
  • Author and adjust schedules daily/weekly across multiple sites and teams.
  • Make real-time decisions to address callouts, census changes, and credentialing delays.
  • Investigate and resolve timekeeping and scheduling issues, document decisions and resolutions.
  • Coordinate with Onboarding and Credentialing teams to align clearance timelines with staffing needs.
  • Own key metrics (coverage, schedule adherence, utilization, timekeeping) and implement improvements based on results.
  • Prepare and present reports to internal leaders, partners, and government stakeholders as required.
  • Lead or contribute to labor optimization projects (e.g., shift redesign, float pools, cross-training).

Benefits

  • PFS offers a comprehensive benefits package that includes health insurance, dental and vision insurance, flexible spending accounts, disability insurance, life insurance, a retirement plan, paid time off, remote work, and other benefits to accommodate what matters most to you and your family.
  • Learn more about PFS Benefits.
  • Note: PFS benefits, compensation, and bonuses are subject to eligibility requirements and other applicable plan or program terms.
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