Healthcare Scheduler (Skilled Nursing)

Senior Living Communities CareersMyrtle Beach, SC
Onsite

About The Position

At Brightwater, we are a community recognized as a Great Place to Work®. Our philosophy, “People First, Always,” underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day. We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged. Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community. Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere. We’re looking for a Healthcare Scheduler responsible for administrative and scheduling duties for Care Services (Healthcare). The Administrative Assistant/Scheduler must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work occasional evenings and weekends. If you're passionate about making a difference in the lives of seniors and want to be part of a team that strives for excellence, we invite you to apply today!

Requirements

  • Must have advanced knowledge of HIPPA.
  • Must have excellent organizational skills.
  • Ability to read, write, speak and understand English fluently.
  • Ability to meet or exceed the company’s attendance and punctuality standards.
  • Must conduct all business with a professional manner and with a high level of confidentiality.
  • Ability to use Scheduling software and miscellaneous software and office equipment.
  • Proficient using the latest versions of Outlook, MS Word, Excel and mail merges; email and web searches.
  • Ability to understand and follow directions as given.
  • Ability to work with minimal supervision.

Nice To Haves

  • Bachelor’s degree preferred; significant work experience can substitute for degree.
  • At least 1-year of experience in scheduling/employee relations preferred.

Responsibilities

  • Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.
  • Performs administrative tasks as assigned by the Administrator.
  • Manages overtime and works with Department Heads/Supervisors to anticipate needs and coordinate scheduling.
  • Maintain an organized system of scheduling all Care Services (Healthcare) employees in a timely and efficient manner.
  • Handles call out and holes in the schedule by filling shifts in a timely manner.
  • Utilizing the On-Shift program to schedule, inform staff of openings and deliver appropriate information/reports to the Administrator as requested.
  • Track absences, tardiness and break utilization to report to the DON and or Administrator.
  • Maintains excellent employee and resident employee relations. Handles complaints and recommendations constructively.
  • Organizes and maintains facility medical records in compliance with facility, corporate, State and Federal regulations.
  • Maintains Sitter & Private Duty Agent files.
  • Implements/Maintains system to track documentation of Employee Training and In-Services.
  • Participates in and attends all required in-service training and education programs as scheduled.
  • Other duties as assigned.
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