Healthcare Sales Specialist

Airgas•Cincinnati, OH

9d•Hybrid

About The Position

The Healthcare Sales Specialist sells medical gases, products, and services to healthcare and life science establishments within a specific geographic area serving as a subject matter expert to both internal and external customers. The Sales Specialist is responsible for developing and executing regional company specific medical and specialty gas marketing plans and supporting the Region in this capacity. Responsible for increasing sales and profit margins by presenting the company’s various medical product lines and specialty gases to new prospects and existing customers by both explaining & demonstrating Airgas’s products and services to provide solutions tailored to respective customer segment needs. Develops and implements customer specific marketing plans by studying the type of product and volume used by customers/prospects depending on industry or trade factor. Prepares sales proposals and contracts by quoting pricing, credit terms, estimated date of delivery based on knowledge of Airgas’s production and delivery schedules. Acts as a resource for other Airgas sales professionals in developing and maintaining medical sales within their customer base by providing product and industry training, making customer presentations and recommendations. Monitors competition through research and by gathering current marketplace information on existing products, new products, delivery schedules, merchandising techniques, go to market strategies, etc. Resolves customer concerns and/or complaints by thoroughly investigating issues/problems, identifying and developing solutions, preparing memos/reports, and making recommendations to management. Keeps management informed by maintaining and daily activity in CRM, results reports ( weekly work plans, and monthly and annual territory analyses) as required. Recommends continuous improvement suggestions including but not limited to processes, procedures, products, changes in products, service and policy by assessing and evaluating results and staying in touch with competitive developments and discussions with vendors.

Requirements

Bachelor’s degree in Business or related field. In lieu of degree, consideration for up to 4 years of additional sales specific experience may be considered.
Minimum of 3 years of prior solution driven sales experience preferably within the industrial and specialty medical gas field.
Demonstrated relationship management & consultative selling aptitude with the ability to problem-solve and devise solutions for the customer.
Ability to target accounts and achieve results through a sales process and strategy.
Ability to build effective relationships with all levels and roles both within Airgas and outside the organization.
Strong problem solving and analytical skills with a thorough understanding of financial accounting terms and principals including margin, profit, cost, and rate of return.
Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a cross-functional team environment across the organization knowing who to engage to achieve results.
Uses candor and sensitivity in their dealings with others.
Ability to work independently and under pressure to meet deadlines.
Self-motivated with effective organizational/time-management skills.
Frequent regional travel (up to 60% of work time).
Minimal overnight travel.
Reliable transportation, current driver’s license, minimum liability insurance as required by state of vehicle registration.

Nice To Haves

SAP and Salesforce is a plus
Background in medical and specialty gases is a plus

Responsibilities

Develops and executes regional company specific medical and specialty gas marketing plans.
Increases sales and profit margins by presenting the company’s various medical product lines and specialty gases to new prospects and existing customers.
Explains & demonstrates Airgas’s products and services to provide solutions tailored to respective customer segment needs.
Develops and implements customer specific marketing plans by studying the type of product and volume used by customers/prospects.
Prepares sales proposals and contracts by quoting pricing, credit terms, and estimated date of delivery.
Acts as a resource for other Airgas sales professionals in developing and maintaining medical sales.
Monitors competition through research and by gathering current marketplace information.
Resolves customer concerns and/or complaints by thoroughly investigating issues/problems and developing solutions.
Maintains daily activity in CRM, results reports (weekly work plans, and monthly and annual territory analyses).
Recommends continuous improvement suggestions including but not limited to processes, procedures, products, changes in products, service and policy.