Healthcare Sales Associate

Erickson Senior Living • Warminster, PA

6d • Onsite

About The Position

Join us as a Healthcare Sales Associate. In this role, you will manage customer inquiries, tours, and the sales process to admission. You will also oversee resident move-ins, move-outs, and transfers, acting as a liaison between departments and residents while ensuring confidentiality of resident information.

Requirements

• Minimum of 1 year of administrative office experience required
• Proficiency in computer skills

Responsibilities

• Responds to customer inquiries (phone and walk-in), answering questions about the community, priority list, reservation process, and admissions process.
• Determines customer needs, assists in appointments with the Health Care Sales Director, and conducts sales appointments and tours.
• Manages all activities related to; move-ins, move-outs, and transfers within Continuing Care (Skilled Nursing, Long Term Care, Assisted Living, and Memory Care).
• Coordinates details relevant to these processes with other community departments.
• Verifies financial information for official documentation and assists customers in the application process.
• Coordinates with General Services staff on room refurbishing, room keys, and work order process.
• Executes apartment releases and move-in advice forms for all residents and notifies departments of vacated units.
• Oversees daily census distribution process.
• Serves as a representative for Continuing Care Sales when interfacing with hospital staff, physicians, and other professional referral sources.

Benefits

• Medical, dental and vision packages
• Annual reimbursement for qualified wellness expenses
• Personal health coaching
• Telemedicine options
• PTO Plans
• Company paid volunteer hours for eligible team members
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues
• Additional healthy choice meal options at discounted prices
• Education assistance
• Certification reimbursement
• Access to over 6,000 courses through our online learning library
• Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed