Healthcare Regional Operations Leader

Medulla•Saint Louis, MO

50d

About The Position

The Healthcare Regional Operations Leader will accomplish the company's goals and objectives by holding Clinic Directors under their direction accountable for growth, patient care, positive employee relations, an effective business plan, and implementation of the P3 programs and philosophy. The RDO must be strong in planning and control so s/he can manage daily issues without interfering with the ability to anticipate future business trends and plan accordingly. The RDO will hold clinic directors and staff accountable and will work to develop for personal and professional growth.

Requirements

Bachelor's degree.
Minimum of five (5) years progressively responsible for multi-site management and staff development experience in healthcare setting.
Ability to relate positively, effectively, and appropriately with patients, staff, and other functional leaders.
Possess special interest in working with clinic staff.
Strong oral and written communication skills.

Nice To Haves

Advanced degree preferred

Responsibilities

Ensures clinic programs achieve compliance expectations as measured by compliance trends and internal company audits. Ensures an effective process is in place for all clinics to identify and resolve facility problems. Evaluates each clinics compliance program at least monthly.
Conducts monthly budget and KPI Funnel review to ensure targets are met and each clinic achieves established growth targets.
Monitors labor and expenses to ensure appropriate financial controls are understood; in place and to ensure clinics are adjusting when needed. Ensures each clinic maximizes all revenue opportunities.
Ensures newly hired providers receive a proper orientation and training. Conducts annual objectives of development for each director with regular follow up assessments.
Monitors staffing levels to ensure clinic coverage is maintained on a daily, weekly and monthly basis.
Participates in the selection process and hires all providers within assigned region.
Processes monthly and quarterly compensation calculations
Provide strategic leadership and direction for clinical services across assigned region
Collaborate with clinic directors, staff and support staff to ensure excellent clinical outcomes
Conduct regular site visits to monitor clinical operations and provide coaching and support
Analyze clinical data and develop strategies to improve quality and patient satisfaction
Works closely with support functions to maintain alignment and collaboration to achieve overall growth for assigned region.
Remain compliant with all Chiro One policies, protocols and procedures as well as comply with all applicable laws