Healthcare Quality Coordinator

DelRicht Research • New Orleans, LA

2h • $50,000 - $60,000 • Onsite

About The Position

DelRicht Research is seeking a detail-oriented and confident Healthcare Quality Coordinator to join their Quality Assurance team. This role focuses on process improvement, training, and trend identification across a network of clinical research sites. The objective is to maintain clinical trial data integrity and ensure sites are audit-ready. This is a non-patient-facing role within a clinical environment where quality is nuanced and collaboration is key. The position is based at the New Orleans Corporate Headquarters and is an onsite, Monday-Friday role.

Requirements

• At least 1 year of healthcare experience or comparable exposure through work, internships, volunteering, or clinical shadowing
• Comfortable with basic medical terminology and able to discuss experience with medical histories, medications, vital signs, EKGs, or other clinical procedures
• Bachelor’s degree from an accredited university in any field
• Proficiency with Google Sheets or Microsoft Excel
• Experience collaborating as part of a team and giving, receiving, and acting on feedback
• Strong attention to detail and an interest in understanding why problems happen
• Clear, concise written and verbal communication skills
• Curiosity, initiative, and a willingness to ask questions and learn
• Genuine interest in building and applying clinical quality skills with the team over time

Nice To Haves

• Clinical research or healthcare operations experience
• Medical terminology, medications, medical histories, or medical chart review experience
• Experience taking vital signs, observing or performing EKGs, or participating in clinical procedures
• Quality assurance, auditing, data review, compliance, or process improvement experience
• Experience working independently, managing competing priorities, or running projects or a business

Responsibilities

• Complete Quality Assurance chart reviews, ensuring consistency, accuracy, completeness, and timeliness
• Confirm that clinical trial protocols are followed consistently
• Review clinical trial information and processes to identify issues, trends, and opportunities to prevent recurring problems
• Coordinate, communicate, and collaborate with clinical teams across the site network
• Maintain a working knowledge of FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents, and study protocols
• Develop plans for the timely correction of electronic source errors
• Support inter- and intra-site consistency in source completion
• Manage and report charting trends to leadership
• Communicate findings clearly and provide thoughtful, constructive feedback
• Assist with training for clinical teams and the Quality Assurance department
• Support the Quality Assurance Manager with internal team training, reports, and management tasks related to Quality Assurance Coordinators
• Ask questions, seek input, and escalate concerns to the appropriate teammate when needed

Benefits

• Comprehensive medical, dental, and vision benefits
• Generous paid time off that builds throughout your career with the company
• No nights, weekends, or long-day shifts
• 401(k), including discretionary match and profit sharing
• An exceptional quarterly bonus plan that clearly outlines bonus potential and gives the team visibility and control to maximize earnings by reaching team goals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level