Healthcare QA Supervisor

UPSBurlington, ON
CA$69,612 - CA$78,311Onsite

About The Position

The Healthcare Quality Assurance (QA) Supervisor communicates the quality policy and objectives to help ensure the maintenance of the overall healthcare compliance for the operation/department. The successful candidate will advise on development of standard operating procedures (SOPs), reviews and approves client and facility work instructions, trains QA personnel and internal clients on SOPs and regulatory topics and oversees the maintenance of the quality documents. This position participates in internal, client, and agency audits, and follows up on audit outcomes. The HC Quality Assurance Supervisor maintains knowledge of healthcare quality and regulatory requirements and assesses, and addresses risks associated with transporting healthcare and food products.

Requirements

  • Minimum 1 to 3 years with Pharmaceutical, HealthCare or Food industry - Required
  • Minimum 3 to 5 years with Quality Assurance experience – Required

Nice To Haves

  • Bachelor's degree or international equivalent in Sciences – Preferred
  • QPIC/AQPIC designation - Preferred

Responsibilities

  • Monitors and instructs for compliance to UPS SCS site license requirements (DEL, CDS, PCR).
  • Promotes Issue resolution, risk management, continuous improvements and project initiatives.
  • Facilitates, hosts, and responds to audits (Internal, Regulatory Agencies and Clients)
  • Assists with creation, revision, and approval of Controlled Documents (SOP/WI/Forms).
  • Provides investigation and non-conformance reporting, including development of proactive strategies for preventing recurrence.
  • Changes control management.
  • Provides Quality and Regulatory compliance guidance to clients and internal staff.
  • Supports growth of new and expanded facilities, clients and services.
  • Participates in environmental control and CDS security emergency response action team.
  • Performs direct reports responsibilities (risk assessment, task delegation, performance evaluation, skills development, constructive feedback, formal performance review, formal career development).

Benefits

  • health and dental coverage
  • group insurance plan
  • paid vacation
  • employee stock purchase plan
  • Training and Development: UPS provides full training for all positions to ensure safety and compliance to policies and regulations
  • Generous Benefits Package: All UPS Canada employees have extended health, dental, and vision benefits.
  • Promotion From Within: UPS is a globally known brand and has expanded in many countries and so UPS offers lots of room for advancement in many areas of the business
  • Employee Discounts: All UPS employees have the chance to take advantage in employee discounts when purchasing UPS merchandise and other brands
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