Healthcare Program Manager (PMP/PgMP)

InnoSoul•Raleigh, NC

1d•Hybrid

About The Position

The NC Department of Health and Human Services (DHHS) is seeking an experienced program manager. This lead management role will work with multiple internal and external stakeholders, project teams, divisions, departments and vendors to strategize, implement, and maintain initiatives that adhere to organizational objectives. This position will interact with all levels of staff in the DHHS including executive staff. This position will ultimately be responsible for ensuring that projects in the DHHS serve to advance and enhance the departmental IT roadmap and goals.

Requirements

Program Management experience managing multiple large complex projects
Experience creating roadmaps for the portfolio
Experience developing business case , Cost Benefit and market analysis
Proven track record of delivering IT projects within budget, scope and schedule.
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability
Hands on experience managing project risk, cost, schedule, quality, testing, and communications.
Strong supervision, organizational, interpersonal and time management skills.
Demonstrated presentation, training skills, oral and written communication skills.
Solid work experience with project management tools (e.g. Microsoft Project)
Experience with MS Office
Experience managing or supervising IT application/system replacement projects
Experience with working with and reporting to stakeholders of all levels
The selected candidate must be a results-oriented individual with a strong work ethic and must be able to demonstrate excellent leadership, negotiation, time management, facilitation, and organizational skills
Experience in the management of a portfolio of multiple projects that may be in significantly different stages of development or have differing timelines and priorities
Experience in communicating in a fashion tailored the audience and their needs
Excellent written communication and presentation skills
Demonstrates experience in working effectively with all levels of staff, clients and other IT personnel
Experience in the responsibility for acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timeframes and quality for a program
Experience in proposing and leading strategic initiatives
Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems
Demonstrated ability to provide advice, assistance and leadership in improving the quality of IT projects, by focusing on program definition, management, repeatability and measurement
Ability to build, influence, lead and motivate effective teams towards end results

Nice To Haves

PMP/PgMP Certification
Agile (PMI-ACP) Certification
Experience managing or supervising programs involving legacy system replacement projects
Experience collaborating with State and Local Government
Experience in complex, cross-functional team environment.

Responsibilities

Work closely with project sponsor, Project Portfolio Managers (PPMs), to identify and prioritize initiatives at a division level
Collaborate with Project Portfolio Management and other staff to develop and manage divisional roadmaps
Work with business and cross-functional teams to develop Business Case and Cost Benefit analysis for prioritized initiatives within the program
Manage and obtain various DHHS and state approvals for initiating projects within the program
Participates in the construction of Statements of Work in collaboration with the business and other agency teams for projects within the program
Manage multiple Vendor onboarding
Establish and implement governance model for the program
Identify key requirements needed from cross-functional teams and Vendors
Work with other program managers to identify risks and opportunities across multiple projects within the department
Manage budget and funding channels for maximum productivity
Tracks, maintains and present program details, progress, status, risk and other relevant topics to senior and executive management
Work with Project Portfolio Managers and Project Managers within the program to maintain clear, effective and transparent communications
Manage resource allocations and expectations for program
Collaborate with the State DIT to ensure program compliance with the State IT Roadmap and all State security requirements
Presents program status to various committee and executive meetings