Remote Entry - Level Healthcare Privacy Investigator - Dallas, Tx

The US Oncology Network•Dallas, TX

6d•Remote

About The Position

Texas Oncology is seeking a Remote Entry-Level Healthcare Privacy Investigator to join their team, supporting all Texas Oncology locations. This role is designed for early-career professionals with approximately two years of experience in a related field, offering a chance to grow in compliance operations. The Investigator will support the local implementation and monitoring of Texas Oncology’s Compliance and Privacy Program. Some travel, up to 20%, may be required for training and team meetings. Candidates must currently reside in Texas. Texas Oncology is a leading community oncology provider, committed to making advanced cancer care accessible and delivering high-quality, patient-centered treatment.

Requirements

Bachelor’s degree in Business Administration, Healthcare Administration, or a related field, or equivalent work experience.
Associate’s Degree + four (4) years of related work experience.
High School diploma or equivalent and eight (8) years of related work experience.
Minimum of two (2) years of experience in a healthcare related field (compliance, privacy, or healthcare administration preferred).
Emerging skills in managing investigations, compliance reporting, and data analysis.
Basic knowledge of privacy regulations and compliance standards.
Strong organizational and communication skills, with the ability to collaborate in a team environment.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Knowledge/Experience operating or being an administrator of an information database.
Demonstrated experience with complaint triage, coordination, and assessment.
Experience issue spotting, analyzing information, identifying issues or concerns in fact patterns.
Experience applying laws and policy standards in investigation or fact-finding processes.
Ability to define problems, collect data, ascertain facts, and draw valid conclusions based on evidence.
Ability to extract, verify, compile and develop recommendations related to ethics and compliance programs, issues, policies and procedures.
Excellent analytical and writing skills resulting in accurate and useful reports and/or summaries.
Ability to present complex information in a clear and concise manner both in writing and verbally for presentation to or review by leadership.
Ability to interview and elicit cooperation and confidence of interviewees to obtain relevant information, interpret responses, and determine relevant facts.
Excellent interpersonal (i.e. verbal and written communications) and problem-solving skills and ability to work collaboratively with diverse groups, including all levels of Texas Oncology personnel.
Demonstrated experience in critical decision making and reasoning ability.
Demonstrated ability to handle extremely difficult, sensitive and/or volatile situations/individuals effectively.
Must currently reside in Texas.

Nice To Haves

Professional certification(s) applicable to job responsibilities, including, but not limited to CHC (preferred).

Responsibilities

Manage investigations of level 1 privacy violations.
Assist with collecting, analyzing, and reporting privacy related metrics and data.
Handle the weekly reported logs, ensuring accurate documentation and timely investigation.
Coordinate department activities to support compliance initiatives and foster effective communication among team members.
Conduct annual OCR reporting and maintain related records in accordance with established procedures.
Oversee the Compliance Mailbox, triage incoming concerns, and route issues to appropriate staff as needed.
Promote understanding of compliance standards and ethical principles within the organization.
Coordinate, triage, and process concerns received by Texas Oncology’s Compliance Hotline.
Conduct investigations into allegations of violations of Texas Oncology’s Code of Conduct.
Identify and analyze allegations, make assessments and draft reports.
Maintain files associated with investigations and documentation in Texas Oncology’s GRC solution.
Assist Manager with data analytics and reporting of data.
Promote understanding and awareness of the Texas Oncology Compliance & Privacy Program.