Healthcare Operations Specialist (EHR / AI Evaluation)

Gramian Consulting Group
$50 - $200Remote

About The Position

Gramian Consultancy is seeking experienced healthcare operations professionals with hands-on knowledge of EHR systems, clinical documentation, billing, coding, prior authorizations, or related healthcare workflows. The role involves completing structured tasks within healthcare applications and evaluating whether AI-generated actions and outputs are accurate, realistic, and aligned with how these systems are used in practice. No prior AI experience is required.

Requirements

  • At least 2 years of hands-on experience in healthcare administration, clinical documentation, medical billing/coding, or a closely related healthcare role.
  • Direct professional experience with at least one EHR or healthcare platform such as Epic, Meditech, Athena, MyChart, or CoverMyMeds.
  • Strong understanding of healthcare workflows such as patient records, billing cycles, coding, prior authorizations, or clinical documentation.
  • Ability to evaluate whether healthcare-system workflows are accurate and practically realistic.
  • Experience working with structured healthcare data or digital patient-management systems.
  • English proficiency at B2 level or above.

Responsibilities

  • Complete structured tasks within healthcare applications and digital workflows.
  • Work with platforms such as Epic, MyChart, Meditech, Athena, CoverMyMeds, 3M CodeFinder, HealthEquity, and Lifeline.
  • Evaluate AI-generated actions and outputs for accuracy and realism.
  • Apply practical knowledge of patient records, documentation, billing, coding, and prior-authorization workflows.
  • Identify incorrect, incomplete, or unrealistic system interactions.
  • Provide detailed annotations and structured feedback according to project guidelines.
  • Assess whether workflows reflect real-world healthcare operations and system usage.
  • Collaborate with the project team and incorporate feedback when needed.
  • Deliver assigned work according to established quality and timeline expectations.
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