Healthcare Operations Manager

VPNE • Durham, NC

7d • $65,000 - $65,000 • Onsite

About The Position

The role of the Manager is to lead and manage each shift with the utmost care and empathy, fostering and ensuring a culture where safety and service are our top priorities. This position works in a high demand atmosphere, where attention to detail and organizational skills are critical. Foster a healthy, productive and safe work environment where our team members can learn and thrive in their roles.

Requirements

• Strong leadership and organization skills
• Adaptability in fast pace and changing environments
• Exceptional communication skills
• Patient facing or transportation service experience
• Professionalism and Integrity
• Coaching with kindness
• Team Leadership
• Collaboration with other internal department and client(s)
• Proficient in English both verbally and written

Nice To Haves

• Supervisory healthcare experience

Responsibilities

• Manage and lead each shift ensuring a safety and service at all times.
• Review staffing levels and assignments daily and on shift to ensure coverage consistently.
• Communicate effectively and appropriately with the hospital team to meet their needs throughout the shifts
• Coach team members through situations that need immediate addressing
• Complete all reporting as required by shift
• Attract and retain impressive people providing exceptional service and leadership
• Maintain patient care and service plans and execute tasks ahead of schedule.
• Complete dashboards or any other customized client or executive report where applicable
• Serve as point of contact for any concern/team member recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED