HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST

Comprehensive Community Health Centers Inc.•Glendale, CA

1d•$24 - $28

About The Position

HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST JOB SUMMARY The Operational Efficiency Specialist is primarily responsible for driving and overseeing assessments, implementations, and evaluation of projects and initiatives that improve organizational efficiency and patient experience.

Requirements

Experience in health care process improvement and health information technology implementation experience strongly preferred
Change management experience or organizational re-design preferred

Responsibilities

Partners with all areas of the organization to identify improvement and efficiency opportunities and implements agreed upon solutions.
Collaborates with other members of the Efficiency and Transformation Development teams.
Responsible for eliminating manual, repetitive tasks within each department of the organization.
Ensures all initiatives achieve the overarching goal of improving organizational efficiency and patient experience.
Develops training and reference guides, as needed.
Ability to test workflows and systems.
Ability to create forms.
Assists in creating support documentation for workflow changes.
Supports implementation of new software functionality and EHR module updates, as it relates to efficiency projects.
Troubleshoots end user issues when implementing or piloting new modules or software.
Plans, executes and supervises assigned efficiency projects.
Conducts planning and implementation related to organizational performance and accomplishments.
Addresses conflicting initiatives or efforts which adversely impact organization efficiency and patient experience.
Visits clinic locations and administrative departments as requested to engage in evaluation of processes, policies and procedures. Recommends and implements changes when indicated.
Determines priorities and methods of completing workload in a timely and efficient manner.
Performs other duties as assigned.