Healthcare Operations Coordinator

WellSky•Overland Park, KS

1d•Onsite

About The Position

The Healthcare Operations Coordinator is responsible for providing program and initiative support across WellSky. This individual will be responsible for supporting our relationship with clients, particularly around the quality of Payer letters, regulated by CMS. They will work closely with Quality and Compliance and other Clinical Operational teams to ensure alignment with Payer and CMS requirements. This position is based at WellSky’s World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!

Requirements

Bachelor’s Degree or equivalent work experience
At least 0-2 years of relevant work experience

Nice To Haves

Experience in healthcare and/or a healthcare setting
Working knowledge of Microsoft products.
Exceptional attention to detail, demonstrated ability to adapt quickly to regulatory changes and client requests, and ensuring downstream teams are aligned.
Ability to collaborate effectively with stakeholders.

Responsibilities

Support Payer Client initiatives during Payer launches and ongoing quality assurance reviews.
Provide coordination and support for various programs and initiatives, including assisting with development and administration of programs.
Support program requirements at multiple stages through successful completion by meeting all deadlines, executing assigned project-related tasks, and accomplishing defined deliverables.
Maintain accurate documentation, collateral, and reporting to support program operations and goals.
Troubleshoot and research best practices to provide process improvement and issue resolution, which includes being involved in user acceptance testing (UAT).
Conduct quality audits to support quality improvement initiatives.
Be involved in CMS and accreditation audits such as with NCQA.
Perform other job duties as assigned.