Healthcare Operations Assistant I

Ccsww • Vancouver, WA

22h • Onsite

About The Position

JOIN OUR AMAZING TEAM! CCSWW's Family Behavioral Health Team - Awarded Employer of the Year! HEALTHCARE OPERATIONS ASSISTANT I OPPORTUNITY Salmon Creek, WA Catholic Community Services, Family Behavioral Health is looking for a Healthcare Operations Assistant 1 to support our Salmon Creek site. We are a values-driven organization, providing family oriented mental health care for children, youth and families in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in Tukwila, Tacoma, Olympia, Shelton, Bremerton, Aberdeen, Yelm, Vancouver, and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population for youth and families. We employ nearly 600 caring and compassionate employees. WHAT WE VALUE: Compassion Diversity Excellence Justice Stewardship. We strive to help children and families live together safely and securely with hope and promise. We serve as a catalyst for change when appropriate, challenging long-standing service traditions in community behavioral health. We behave with Humility, Passion for our Mission, and Compassion and Respectful Interactions. We value learning and offer alternatives and we stand strong to help child-serving systems understand our alternative paradigm while strengthening partnerships. We do not compromise our values. This position is responsible for assisting the Family Behavioral Health site with the operations and service support necessary for smooth functioning of our site including general office management, administrative assistance, quality data entry and medical record management. The Operations Assistant I performs administrative and office support activities for multiple services areas and service contracts.

Requirements

• Associate’s degree or equivalent in experience.
• Experience entering data into Electronic Health Records or similar data bases.
• One year’s administrative support services experience working in an office with progressively increasing duties.
• Strong computer skills especially in MS Office.
• Accurate attention to detail with filing and data entry.
• Excellent written and oral communication skills.
• Excellent interpersonal and organizational skills.
• Typing 50 words per minute, 10-key by touch.
• Experience with multi-line phone system.
• Must have reliable transportation, valid driver’s license, auto registration and automobile insurance.
• Must have an acceptable driving record per CCS’ driving policy (required to provide current driving abstract).
• Applicant must successfully pass required background checks prior to an offer of employment.
• Ability to work both independently and as a member of a team.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

Nice To Haves

• Experience working in a non-profit organization.
• Familiarity with social service/mental health terminology and practices

Responsibilities

• Duties include triaging telephone calls, receiving and directing site visitors, word processing and/or data input, creating spreadsheets and presentations using excel/PowerPoint, and ensuring documentation is filed correctly in clinical records.
• Strong communication skills are required.
• This position requires an individual who is efficient and comfortable being an active team leader and member of a team.
• The ability to multi-task, while maintaining complex schedules and managing administrative support duties, is also essential in this position.
• The Operations Assistant 1 should demonstrate resourcefulness, be a good problem solver and have strong organizational skills.
• This position requires a steady completion of assigned essential duties in a timely manner to be successful and must demonstrate the ability to prioritize work assignments based upon the FBH Salmon Creek site priorities.
• A full job description may be shared with candidates selected for an interview.

Benefits

• 12 paid holidays; plus 1 personal holiday each year!
• 3 weeks vacation per year
• Medical Dental Vision Insurance
• Life Insurance
• Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree