About The Position

Select Medical is hosting a hiring event for various healthcare office roles. We are looking for detail-oriented, quick-thinking individuals passionate about healthcare, with strong math and computer skills, who thrive in a fast-paced environment. Join us to make a difference every day and take advantage of career advancement opportunities, competitive benefits, and a supportive, team-focused culture.

Requirements

  • High school diploma or GED
  • Minimum of 1 year of customer service experience
  • Strong problem-solving skills with the ability to work independently
  • Ability to handle challenging situations with a positive attitude
  • Excellent interpersonal, oral, and written communication skills
  • Ability to lift weight up to 35 lbs.

Nice To Haves

  • Proficiency in Windows-based computer systems
  • Experience with claims processing
  • Previous phone or call center experience
  • Medical background (insurance, front desk, etc.)
  • Ability to manage confidential and sensitive information with discretion

Responsibilities

  • Manage incoming calls from former patients, families, or representatives with compassion and respect (Customer Service Representative).
  • Contact insurance carriers and verify benefits to ensure patients have the coverage they need to receive care (Insurance Verifiers).
  • Work independently toward daily goals and take on new projects and responsibilities as you grow (Insurance Verifiers).
  • Resolve outstanding insurance claims and advocate for patients through research, persistence, and creative problem-solving (Patient Account Representative / Claims Resolution Specialist).

Benefits

  • Competitive benefits and PTO
  • Referral and performance bonuses
  • Comprehensive orientation
  • Paid Time Off (PTO)
  • Extended Illness Days (EID)
  • Health, Dental, and Vision Insurance
  • Life insurance
  • Prescription coverage
  • 401(k) retirement plan with company match
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