Healthcare Office Receptionist
About The Position
Clinic Coordinators are our healthcare receptionists that are stellar at customer service and teamwork. They are deeply committed to supporting our patients, each other, and the team. They build and maintain the reputation of Origin by: Supporting patient questions, requests, and general communication via phone and email Completing daily and weekly administrative tasks Welcoming, checking-in, checking-out and scheduling patients for follow-up visits Taking payments and insurance information Scheduling patients (via phone, waitlist, in collaboration with our patient services team) Collaborating with other departments and teams at Origin via slack and email Other tasks as assigned
Requirements
- Excellent verbal, written, and interpersonal skills
- Proven experience delivering high-touch customer service; professional phone presence, comfortable speaking with various patients and team members
- High attention to detail and follow-through on tasks
- Ability to think critically, understand nuance, and problem solve on the fly to de-escalate situations.
- Technology proficiency and a comfort level multitasking with multiple technology platforms
- Comfort working in a fast-paced startup environment
- Must be able to maintain the confidentiality of sensitive information
Nice To Haves
- Previous healthcare, hospitality, and/or customer service experience
Responsibilities
- Supporting patient questions, requests, and general communication via phone and email
- Completing daily and weekly administrative tasks
- Welcoming, checking-in, checking-out and scheduling patients for follow-up visits
- Taking payments and insurance information
- Scheduling patients (via phone, waitlist, in collaboration with our patient services team)
- Collaborating with other departments and teams at Origin via slack and email
- Other tasks as assigned
Benefits
- Premium Healthcare Coverage: Employer-paid health reimbursement account covering in-network medical expenses like prescriptions, copays, and deductibles. Plus, excellent dental and vision insurance.
- Financial Security: A 401(k) plan with employer matching and student loan payment support to shorten loan terms by up to 3 years.
- Generous Paid Time Off: Flexible PTO, 9 paid holidays, and additional wellness days to help you recharge and maintain work-life balance.
- Parental & Family Support: Paid parental leave, free expert guidance (from social workers to midwives) for mental health, childcare, neurodivergence, and more.
- Paid Professional Growth Time for mentorship, learning, and contributing to Origin’s growing network of expertise.
- Continuing Education Stipends to make those dream classes and conferences affordable.
- Wellness Perks: Access to Wellhub, wellness days, and affordable pet insurance options for your furry family.
- At Origin, we believe in caring for the caregivers and redefining what it means to support your career and well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
