Healthcare Office Manager

PainPoint Health•Omaha, NE

5d•$80,000 - $80,000•Onsite

About The Position

Join Midwest Pain Clinics (MPC), a leading pain management practice serving Omaha and the surrounding region. You'll oversee daily office operations while supporting a multidisciplinary team focused on innovative, patient-centered care. Midwest Pain Clinics is committed to addressing the root causes of pain rather than simply masking symptoms. Our physicians, nurse practitioners, and clinical team provide advanced treatments including radiofrequency ablation, neurostimulation, ketamine therapy, and genicular artery embolization. With a focus on compassionate care and innovative solutions, MPC has built a trusted reputation for helping patients restore function and improve their quality of life.

Requirements

High school diploma or GED
3+ years of administrative and clerical experience
Medical office management experience
Excellent verbal and written communication
Strong organization and attention to detail
Analytical and problem-solving abilities
Proficiency with Microsoft Office Suite or related software
Extensive knowledge of office management procedures
Strong time management and ability to meet deadlines

Nice To Haves

Associate degree in office administration or related field

Responsibilities

Coordinate office operations, maintain efficient administrative processes, and oversee the daily activities of the office.
Manage the reception area, including telephone, mail, and email communications, while maintaining a professional image.
Manage EMR information, including orders, patient data, scheduling, and access to insurance websites.
Maintain current information on insurance carriers, authorization requirements, and applicable timeframes.
Coordinate office equipment cleaning, maintenance, and repairs.
Provide clerical support as needed, including phones, mail distribution, and document preparation.
Oversee the petty cash fund and maintain office supply inventory.
Schedule and reschedule appointments, manage waitlists, and proactively offer earlier openings when available.
Schedule follow-up appointments at checkout or document why an appointment could not be scheduled.
Maintain office files and implement efficient systems for staff access to records.
Oversee daily office activities and assist with employee discipline or termination in accordance with company policy.
Perform other related duties as assigned.