Healthcare Manager RN WellMed Pecan Valley

UnitedHealth Group•San Antonio, TX

8d•$60,200 - $107,400

About The Position

The Healthcare Manager is responsible for supporting patients with high-risk health conditions as they navigate the healthcare system. The role promotes patient empowerment by serving as an educator, resource, and advocate for patients and their families to help maximize quality of life. The Healthcare Manager collaborates with multidisciplinary care teams, including physicians, nurses, pharmacists, laboratory technologists, social workers, and educators, and serves as a resource for clinic staff. Working in a less structured, self-directed environment, the Healthcare Manager performs nursing duties within the scope of an RN license in the applicable state. The position supports longitudinal care for patients with chronic conditions and transitions from inpatient to outpatient care. It involves coordinating care plans, documenting in the electronic medical record, participating in team meetings, preparing reports, and maintaining nursing competence and knowledge of current evidence-based practices. The role may also include clinical tasks within the nurse’s scope of practice.

Requirements

Bachelor’s degree in Nursing, or an Associate’s degree in Nursing and four or more years of experience as an RN.
Active and unrestricted Registered Nurse license to practice in the state of employment.
Current BLS certification.
At least 2 years of experience in a physician’s office, clinical, or hospital setting.
Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF, and IHD.
Proficient computer skills for working efficiently with electronic medical records.
Demonstrated ability to interact productively with individuals and multidisciplinary teams.
Excellent verbal and written communication skills.
Solid interpersonal skills.
Excellent organizational and prioritization skills.
Tuberculosis screening and proof of immunity to measles, mumps, rubella, varicella, tetanus, diphtheria, and pertussis through lab confirmation, documented vaccination, or a doctor's diagnosis of disease.
Ability to lift up to 35 pounds.
Ability to push or pull heavy objects using up to 35 pounds of force.
Ability to sit for extended periods.
Ability to stand for extended periods.
Ability to use fine motor skills to operate office equipment and/or machinery.
Ability to receive and comprehend instructions verbally and/or in writing.
Ability to use logical reasoning for simple and complex problem solving.

Nice To Haves

Experience related to patient education and/or motivational interviewing skills and self-management goal setting.
Fluent written and verbal skills in English and Spanish.

Responsibilities

Work with providers and clinic staff to identify high-risk patients.
Support longitudinal care for patients with chronic conditions by assessing health conditions, reconciling medications, conducting motivational interviewing and self-management goal setting, providing patient education, and creating referrals to appropriate agencies and resources.
Support patients’ transitions from inpatient to outpatient care by assessing transitional needs, reconciling medications, establishing and reviewing contingency plans, providing patient education, and assisting with post-discharge needs such as prescriptions, transportation, durable medical equipment, and appointments.
Coordinate with providers to establish or update plans of care.
Complete accurate and timely documentation in the electronic medical record.
Participate in daily huddles and Patient Care Coordination (PCC) meetings.
Prepare accurate and timely reports as required for weekly meetings.
Maintain continued competence in nursing practice and knowledge of current evidence-based practices.
Perform clinical tasks within the scope of practice, as applicable.
Perform other related duties as assigned.