Healthcare Interpreter I Spanish

American Addiction CentersCharlotte, NC
Onsite

About The Position

This role is for a Skilled Healthcare Interpreter-Spanish, working a day shift on Tuesday, Wednesday, Saturday & Sunday from 8am-4:30pm at Atrium Health Cabarrus- Concord. The position is full-time and benefits eligible, with a work week of 32 hours.

Requirements

  • High school diploma required.
  • 1-year related experience required.
  • Knowledge of medical terminology and prior experience in a healthcare setting is required.
  • Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
  • Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Nice To Haves

  • Minimum of 40 hours of medical interpreter training preferred.
  • Bachelor's degree preferred.
  • National medical interpreter certification preferred.

Responsibilities

  • Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
  • Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
  • Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
  • Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
  • Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
  • Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
  • Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
  • Translates basic written information as needed and within department guidelines.
  • Serves as a cultural mediator and educate customers appropriately.

Benefits

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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