Healthcare Insights Management Associate - Physician Enterprise, Access & Consumer

Huron Consulting Services•Chicago, IL

5d•$100,000 - $130,000•Remote

About The Position

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. The Insights Management Associate will serve in instrumental building and delivering on Huron’s Insights Management initiatives. Within this role, the individual will support the continued advancement of the data analytics process while providing healthcare clients with comprehensive insights to understand their performance and opportunities for improvements. We seek to provide insights to ensure quality, identify impactful areas for enhancement, and provide tactical next steps for improvement. Performance Improvement Analytics is unique as it combines a technology enabled analytics platform with an operational understanding to interpret the data. In addition to very strong technical skills, this position requires critical thinking, attention to detail and strong interpersonal skills. This role will require you to perform analysis to assess quality and meaning of patient access data and leverage descriptive and diagnostic analytics to identify patterns and trends. Identified insights will then guide our clients to take appropriate and meaningful actions to address their operational pain points. You will need to demonstrate patience and curiosity as clients and internal stakeholders engage you to understand and act on the insights you provide.

Requirements

Bachelor's degree (BS, BA) required / preferred areas of study include Healthcare Informatics, Mathematics, Statistics, Finance, Engineering, Computer science, Technical or Healthcare analytics related discipline or equivalent experience
3-5 years of relevant experience in healthcare or data analytics
Advanced knowledge of MS Office programs and tools including PowerPoint, Word, Excel
Demonstrable experience in advanced data analysis / visualization tools (Tableau, Quick Sight, Power BI, etc.)
Experience with SQL and query engines (AWS Athena, Snowflake, BigQuery, Redshift Spectrum or similar cloud-based query tools)
Proven analytical skills particularly with large, comprehensive data sets
Proven critical thinking skills in both data collection and complex analysis; ability to identify data gaps and risks, develop sound conclusions, and create implementable and sustainable recommendations for improvement
Ability to apply proven methodologies and best practices to unique client situations; skilled at collaboration with project team members and client stakeholders to identify opportunities for improvement
Demonstrated ability to communicate ideas clearly and concisely to internal and client stakeholders, including complex, technical information, with a strong attention to detail
Demonstrated ability to prioritize and balance multiple priorities and projects
Demonstrated ability to deliver a high level of customer satisfaction
Demonstrated experience in issue resolution
Demonstrated experience in systemic and logical approach to problem solving
Working both autonomously, and collaboratively with others, with limited supervision and with the ability to navigate in uncertainty
Strong written communication and documentation skills to create and edit internal and client deliverables that are succinct, articulate, and meet Huron’s standards of quality
Exceptional organization and time management skills to manage multiple priorities at once with fast-paced turnaround times
US Work Authorization required

Nice To Haves

Experience with comprehensive healthcare data sets (claims, payroll, financial performance, patient access, clinical, or other related healthcare data)
Recent healthcare consulting, analytics, and/or technical experience in a team-based professional services environment

Responsibilities

Extract and analyze data from Huron’s analytics platform to identify patterns and related trends that synthesize data into information that supports strategic and operational data-driven decision-making
Transform and prepare data from multiple healthcare systems (EHR, Payroll, Productivity) into standardized formats for analysis
Develop SQL queries and pipelines to extract, clean, and aggregate data from various source systems
Perform data exploration and interpretation to research metrics from data across multiple sources to enable comparisons across data sets
Build data visualization tools, dashboards and reports
Continually identify new next generation metrics and insights to be built into the analytics platform
Define and monitor comparability across multiple organizations (aka cohort comparisons or benchmarking) in alignment to industry best practice standards and peer groups
Coordinate with functional and technical resources to implement and support new technologies and processes.
Enhance the analytical/reporting performance of the Insights Management team and Huron in the service of its clients.
Provide status reports; routinely and effectively communicate progress, risks, and final deliverable results to counterparts and stakeholders.