HTM Healthcare Engineering Tech I
About The Position
Mayo Clinic is a top-ranked healthcare provider dedicated to its employees with competitive compensation and comprehensive benefits. This role involves maintaining medical and clinical equipment and systems, requiring technical and mechanical skills for installation, maintenance, calibration, and repair of various equipment and patient care systems. The position demands a customer-focused approach with strong communication and interpersonal skills, the ability to prioritize service calls, and adherence to Mayo policies. Service calls are managed through HTM Leadership, Support Specialists, or CMMS, with potential for rapid response to emergent customer calls. On-call duties, overtime, and travel to other Mayo Clinic sites or vendor training may be required. The technician is expected to continuously improve their knowledge and skills to master complex equipment and support Mayo's mission. An HTM Technician Level I typically works on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry-level imaging and x-ray equipment.
Requirements
- Associate’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, Engineering (mechanical/computer/electronics), or technical discipline; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical/computer/electronics); or H.S. Diploma or another technical certificate with 3 years of related experience (maintaining medical equipment or medical systems).
- For laboratory or research positions: Associate's degree or higher in medical/clinical laboratory science, medical technology, or other related science fields and experience maintaining lab or medical equipment/systems.
- Highly customer focused with outstanding communication and interpersonal skills.
- Ability to prioritize service calls appropriately.
- Adherence to Mayo policy and procedure.
Nice To Haves
- AAMI ACI Certification: AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, CCE
- Vendor training on relevant equipment
- Knowledge of safe work practices around biological, chemical, radiation and energy hazards.
- Familiarity with test and QA tools/software needed to perform medical equipment maintenance
- Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology.
Responsibilities
- Maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan.
- Demonstrates technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems.
- Prioritizes service calls appropriately and adheres to Mayo policy and procedure.
- Responds rapidly to emergent calls directly from the customer.
- May be required to be on-call and work overtime.
- May require travel to other Mayo Clinic sites and applicable vendor training.
- Commits to continuously improving knowledge to develop mastery of increasingly complex equipment and supporting Mayo’s mission.
- Works on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry level imaging and x-ray.
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
