Healthcare Dining Services Manager

Three Oaks Senior Dining LLC•Towson, MD

5d•$65,000 - $75,000•Onsite

About The Position

Three Oaks Senior Dining is seeking a Healthcare Dining Services Manager to elevate the culinary experience in senior living communities. This role is responsible for managing dining services operations, ensuring resident satisfaction, and collaborating with various teams. The ideal candidate will have a strong background in operations, team development, and customer satisfaction, with the ability to adapt and find creative solutions in a fast-paced setting. This is a highly collaborative role that requires the ability to manage multiple priorities, work across departments, and engage with diverse stakeholders—all while delivering exceptional experiences to residents and guests alike.

Requirements

High School diploma or equivalent
Two or more years of supervisory food service experience required.
ServSafe certification
Registration as a dietetic technician or CDM/CFPP certification or the ability/willingness to obtain one within 12 month required
Knowledge of state and federal food programs

Nice To Haves

Two or more years of supervisory food service experience in a healthcare setting strong preferred

Responsibilities

Manage and update resident profiles and traycard tickets in ticket system, ensuring accuracy of diet orders and monitoring food intolerances, allergies, and food preferences.
Update resident diets, supplements, adaptive equipment, and food preferences as needed and required.
Attend required Healthcare meetings on a rotating schedule with RD in person and online as requested.
Meet with new admissions as needed utilizing the food preference questionnaire and interview residents for nutrition-related information and other nutrition screening data.
Document nutrition information in the medical record and assist the dietitian by maintaining accurate records of all interactions with residents.
Complete clear and concise notes in the medical record after each visit.
Assist residents with food selection based on written diet orders, and suggesting appropriate, available substitutes while honoring residents preferences.
Immediately notify the Registered Dietitian with any nutrition related concerns found when interviewing or working with residents or other interdisciplinary staff.
Fill out required daily productivity sheet.
May develop and document nutrition education plan by determining resident needs, selecting appropriate resources and utilizing tools for effective teaching when requested by residents, medical staff or dietitian.
Support menu development and modifications using approved ThreeOaks diet manual to honor residents needs and cultural preferences/intolerances.
Utilize elements of a standardized recipe including portion control, cooking procedures, HACCP guidelines, food preparation procedures, nutritional analysis, and cost analysis to ensure effective and efficient menu planning.
Use auditing tools provided to audit consistency of food, tray line and meal ticket accuracy, test trays, dining room and kitchen sanitation audits as directed by manager.
Ensure accurate preparation and serving of therapeutic diets and nutritional supplements.
Adhere to federal, state, and local guidelines and laws including but not limited to HIPPA, resident abuse, and Elder Justice Act.
Be available and prepared to work additional hours as business needs require, including peak seasons, inspections and special projects.
Perform any other duties assigned by the director of dining services.