Mail Room-In-office - Louisville KY

firstsourcLouisville, KY
Onsite

About The Position

The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is critical to meeting productivity metrics and ensuring the timely and accurate processing of mail.

Requirements

  • High school diploma or equivalent required
  • Ability to type 35-40wpm, with 95% accuracy
  • Basic computer literacy or ability to quickly learn
  • Ability to work in a high-volume, fast-paced work environment
  • Excellent verbal and written communication skills
  • Excellent attention to detail
  • Ability to maintain high levels of confidentiality
  • Ability to work independently with limited supervision
  • Ability to effectively prioritize and multi-task
  • Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
  • Must be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test

Nice To Haves

  • 1-2 years data entry and/or processing experience preferred

Responsibilities

  • Identify and coordinate mail according to guidelines.
  • Maintain high level of quality production, meeting hourly KPI’s.
  • Perform electronic indexing.
  • Scan processed documents.
  • Create and validate envelope tracking and barcodes.
  • Provide outbound customer service.
  • Perform other duties as assigned.
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