About The Position

As a Healthcare Delivery Associate, you will contribute to a wide variety of complex analyses and projects involving the design and evaluation of employer health and group benefit programs, with a focus on healthcare delivery strategies aimed to improve the value and quality within health plans. You will interface with vendors and client teams, help prepare client deliverables, and contribute to innovative intellectual capital development. You will have the opportunity to significantly grow your knowledge of the healthcare delivery landscape and employer benefits, as well as your financial, project management, and communication skills. You will be working closely with industry leaders as part of a core team of healthcare delivery consultants.

Requirements

  • 2+ years’ experience in professional services, ideally gained in a benefit consulting/brokerage firm or a financial function of a health insurance company or healthcare vendor
  • Basic knowledge of health and welfare products and services
  • Ability to learn big data analytic techniques preferred
  • Knowledge of carrier claim reporting
  • Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
  • Strong client service orientation and ability to respond to all communications effectively and in a timely manner
  • Proven ability to identify and resolve issues
  • Strong written and verbal communication skills
  • Self-starter attitude and ability to work independently and as part of a team
  • Strong analytical, creative and integrative skills
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • Relevant financial or healthcare experience and/or university degree

Nice To Haves

  • Progress towards completion of health actuarial designation (optional)
  • Experience with Tableau is beneficial

Responsibilities

  • Conducts analyses using WTW-developed tools and models to evaluate medical cost drivers and provider quality, as well as social and environmental risk factors within a client’s population
  • Accurately interprets and communicates model output in creating client deliverables
  • Supports the development of tools and models through the collection, review, and organization of large-scale datasets
  • Participates in regular calls with healthcare delivery vendor partners
  • Provides quality reviews for technical & consulting accuracy on client projects
  • Partners with Client Service teams to deliver superior project management
  • Learns to communicate complex financial/actuarial/analytic results to effectively drive client action
  • Builds strong relationships internally and collaborates effectively on cross-functional teams

Benefits

  • Medical (including prescription coverage)
  • Dental
  • Vision
  • Health Savings Account
  • Commuter Account
  • Health Care and Dependent Care Flexible Spending Accounts
  • Group Accident
  • Group Critical Illness
  • Life Insurance
  • AD&D
  • Group Legal
  • Identify Theft Protection
  • Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Paid Holidays
  • Annual Paid Time Off (includes state/local paid leave where required)
  • Short-Term Disability
  • Long-Term Disability
  • Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
  • Paid Time Off (only included for Washington roles)
  • Qualified contributory pension plan (if eligible)
  • 401(k) plan with annual nonelective company contribution
  • Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
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