Healthcare Data Analyst
About The Position
Join the North Carolina Office of Emergency Medical Services and play a vital role in supporting the emergency medical systems that serve communities across North Carolina. At NCOEMS, you’ll contribute to a mission-driven team dedicated to strengthening EMS and trauma services through collaboration, regulatory excellence, and statewide technical support that helps save lives every day. The NC Office of EMS Healthcare Data Analyst serves as an entry-level healthcare data and program analyst supporting the regulatory, trauma, and healthcare preparedness programs within the North Carolina Office of EMS. This position analyzes healthcare data, supports reporting and dashboard development, assists with business process documentation, and collaborates with internal workgroups to improve data quality and operational efficiency. This role supports statewide healthcare system coordination by helping evaluate trends, improve data quality, and enhance operational efficiency across EMS systems, trauma programs, and related healthcare entities. An ideal candidate will have experience working in or supporting healthcare, emergency services, or other regulated service environments with exposure to data, reporting, quality improvement, or operational analysis.
Requirements
- High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.
Nice To Haves
- Ability to analyze complex EMS and trauma data and translate findings into actionable reports, dashboards, and performance metrics to support regulatory and operational decision-making.
- Knowledge of data validation and reconciliation methods to ensure accuracy, completeness, and compliance with reporting standards.
- Skill in clearly communicating technical data insights through written summaries, presentations, and visual reporting tools for diverse audiences.
- Ability to evaluate workflows and business processes to identify and implement improvements that enhance efficiency and system performance.
- Demonstrated ability to coordinate with program staff, technical vendors, and stakeholders to manage data requests and support system reporting needs.
Responsibilities
- Analyzes healthcare data
- Supports reporting and dashboard development
- Assists with business process documentation
- Collaborates with internal workgroups to improve data quality and operational efficiency
- Supports statewide healthcare system coordination by helping evaluate trends, improve data quality, and enhance operational efficiency across EMS systems, trauma programs, and related healthcare entities
Benefits
- health insurance options
- standard and supplemental retirement plans
- NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
- paid vacation
- sick leave
- community service leave
- paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
